Discover What You Don’t Know: The Best Books for New & Experienced Product Managers

Product Management Books

Do you ever find a product that’s exactly what you’re looking for? Maybe it’s a coat with pockets in all the right places, manufactured in a fashionable shade of blue, or an office chair that supports your back just right, allowing you to focus on your work for hours.

How was it made so perfectly, almost like it was made to order?

Chances are, it wasn’t by role of the dice. Not by a long shot. As Marty Cagan writes in his book, Inspired: “Behind every great product there is someone—usually someone behind the scenes, working tirelessly—who led the product team to combine technology and design to solve real customer problems.”

This “behind the scenes” person has come to be known as a product manager. The position of product manager is fairly new; it was first conceived at Procter & Gamble just under 100 years ago. In the last thirty years, the role has developed, becoming a key component in the organizational structure of complex industries such as technology. The demand for the position is high. The pay is attractive.

But the job itself isn’t for the faint of heart. A product manager must sway and influence many disparate groups of people, without having authority over any of them. The position requires thinking creatively and imaginatively while at the same time researching and analyzing hard facts about the market, the customer, the production process and the bottom line.

Product Management Skills

Successfully balancing these tensions means the difference between developing a product that’s a hit that everyone wants to buy, and a product that’s a dud that disappears from the market immediately.

It’s not a position you can master without some guidance, that’s for sure.

Maybe you understand product management in theory, but struggle with “doing it” in the day-to-day. Or you think you know all the ins-and-outs of the position, but still get thrown curve balls that leave you wondering if you know how to do your job at all. Or maybe you want to embark on a new career, and wonder just what product management entails and what skill set it requires.

Whatever stage you’re at with product management, someone’s been there before. Many have shined a light on what they’ve learned. In an assortment of books, they’ve covered all the facets of product management, from teaching the basics, to explaining theories of efficient production, to navigating the day-to-day, to getting your foot in the door. These are thoughtful books, with lots of practical takeaways, guides, templates and checklists, to get you on track with your product management career.

So whether you’re a newbie to product management or a seasoned product manager who wants to learn more, there’s a book out there for you. Now, without further ado, let’s take a look at the best books on product management.

The Influential Product Manager: How to Lead and Launch Successful Technology Products by Ken Sandy

The Influential Product Manager Book by Ken SandyPublisher: Berrett-Koehler Publishers, Inc.
Publication Year: 2020
Number of Pages: 384

It’s so common to read inspiring prose about product management, and still be clueless how to apply the ideas to a specific situation.

Author Ken Sandy makes sure you don’t have this problem with his book, The Influential Product Manager.

“My goal is to provide current and aspiring product managers with the tools, techniques, skills and empathy required to be successful in navigating the critical ‘human’ or ‘people’ component of their role.”

He explains how a product manager leverages soft skills (influence, persuasion, charisma) to build a great product.

“What makes a truly outstanding product manager? It’s not just the ability to deliver a product to market. It is also the ability to empathize and determine customers’ needs; to persuade, motivate, and align a cross-functional group of professionals behind a common purpose.”

Then, he shows you how you can become this outstanding product manager. His book is based on a course he teaches, and includes a link for downloading worksheets and exercises for putting his lessons into practice.

He addresses The Influential Product Manager to current product managers, aspiring product managers and even people working with product managers.

The book has a pleasing layout and design. The chapters begin with learning objectives and end with a checklist of activities covered, indicated with a pencil icon. Takeaway tips and tricks are sprinkled throughout, indicated with a rabbit icon. It consists of 12 chapters, organized around the life cycle of a product: ideation, discovery, prioritization, definition, implementation, launch and measurement. They’re easy to read, and include personal anecdotes from Sandy.

Sandy brings over two decades of hands-on experience to the topic, including directing product management for Kodak and Looksmart, and working as the VP for product management at Masterclass. He currently gives lectures and webinars in product management.

Much of this book is communicated through its layout (text boxes, notes in the margin, checklists at the end of chapters), so it’s better to read than listen to. A lot of the meaning and emphasis don’t come across in audio.

Product Management in Practice: A Real-World Guide to the Key Connective Role of the 21st Century by Matt Lemay

Product Management in Practice BookPublisher: O’Rielly Media
Publication Year: 2017
Number of Pages: 186

When he first started out as a product manager, Matt Lemay had an experience common to many novices. He found himself sitting at his desk, twiddling his thumbs.

“For all the books that I had read and all the methodologies that I had studied, the only thing I was left with when I sat back down at my desk was, “What the hell am I supposed to do every day?”

Product Management in Practice is about making the leap from theory to practical, so it’s suited for someone new to product management. “This book is intended to help you through the challenges that no tool, framework or ‘best practice’ can prepare you for.”

Lemay argues that product management isn’t a role or a theory, but rather a practice. And in practice, “product management often feels more like a series of interrelated novellas than it does a neatly organized textbook.”

It’s a fun book. The cover is an image of a brand new, doe-eyed product manager, looking around the office, bewildered. His writing is thoughtful, analytical and also humorous. Some chapters include: “The Art of Egregious Overcommunication” and “The Wonderful, Horrible Truth About Agile” He recounts many relatable anecdotes of both of himself and his peers on the job as product managers.

Lemay’s approach to product management leans heavily on the agile methodology; he’s also written the book, Agile for Everybody. His experience includes working as the product manager for Bitly and as an adjunct professor at New York University.

Although a seasoned product manager may not find a lot of takeaways here, Product Management in Practice is a good supplementary book for anyone who’s learned product management in theory and needs some practical input. At just under 200 pages, for the writing, humor and stories alone, you may find yourself reading it twice.

The Product Book: How to Become a Great Product Manager by Carlos González de Villaumbrosia and Josh Anon

The Product BookPublisher: The Product School
Publication Year: 2017
Number of Pages: 302

This book could just as easily be titled: Product Management 101. If you’re looking for an easy-to-read overview of product management, this is your book.

Over its nine chapters, it provides an end-to-end view of what happens in the position of product manager. Titles include: “What is a Product Manager,” “Idea to Action,” “Working With the Engineer,” “Working With the Designer,” and “Bringing the Product to Market.”

Its large all-caps headings and subheadings make it easy to process the concepts quickly. It’s a great overview for any newbie product manager wanting a refresher course, or an aspiring product manager (although there’s not much in here about getting your foot in the door).

Villaumbrosia is Spanish, and has worked in product management in both Spain and Portugal. He’s earned degrees in management, computer science and engineering. He also founded the Product School in 2014, which offers three online certifications in Product Management, taught by industry leaders from Google, Uber, and Amazon, amongst other businesses. The book’s second author, Anon, is an instructor at the product school.

Product Leadership: How Top Product Managers Launch Awesome Products and Build Successful Teams by Richard Banfield, Martin Eriksson and Nate Walkingshaw

Product Leadership Book on Product ManagementPublisher: O’Rielly Media
Publication Year: 2017
Number of Pages: 248

Anyone thrown into product management flails around for a while. The position is wedged between a lot of opposing forces, including a development team, clients, stakeholders and upper management. A new product manager naturally wonders where and how she fits into the scheme.

In their book Product Leadership, authors Banfield, Eriksson and Walkingshaw write that more than completing a set of tasks, product management is about rallying people around your insights, data and inspirations.

“The book you’re holding in your hands will be your guide to navigating product leadership…there is no one right way to build great products, but…there is a right mentality and approach.”

This book speaks to experienced product managers, as well as CEOs, CTOs and startup founders. They discuss the history of product management, and explain how the position evolved during the agile revolution of the 90s.

“Today in the digital world where we hardly agree on much, just about everyone can agree that product managers are essential contributors at the intersection of business, technology and user experience.”

There are different contexts for product management today. But in all of them, the authors find, the role is about leading. The book is written in three parts, and organized to be a “choose your own adventure.” They distinguish between startup, emerging and enterprising organizations, and emphasize how each has a distinctive approach to product leadership.

The authors bring their diverse experience to the book. Banfield is a former CEO and currently an advisor to several companies. Erikkson is a co-founder of Mind the Product, an organization that provides counseling, courses and career support to product managers.

It’s composed mostly of text, with only a few images sprinkled throughout. Although some readers found the book dense and hard to read, others found it a comprehensive overview of product management.

Inspired: How to Create Tech Products Customers Love by Marty Cagan

INSPIRED - How to create TECH products customers love BookPublisher: John Wiley & Sons, Inc.
Publication Year: 2018
Number of Pages: 368

In Inspired, Marty Cagan argues that there isn’t a formula or recipe for creating an excellent product. The winning formula, rather, is around creating a culture and environment that enables a great product to be built. The product manager is central to shaping this environment.

He states outright that not everyone is cut out for product management. Yet his aim with the book is to help product managers navigate challenges and succeed in the role.

This book is helpful for someone new to product management, as it provides some context for where product managers fit into an organizational structure.
It’s a lengthy book, with three sections dedicated to shaping the organizational framework, titled: “The Right Product,” “The Right People” and “The Right Process.” A fourth section covers how to not do things, and includes a chapter titled: “The Root Causes of Failed Product Efforts.”

The first edition of Inspired was a bestseller, and was translated into several languages. This is a much-revised second edition.

Cagan brings his lengthy experience to the book, which includes working as an executive at Ebay and Netscape. He’s now a partner at the Silicon Valley Product Group, and writes a monthly newsletter and blog.

Some readers have found Inspired helpful with interview preparation, as it outlines the functions of the position.

Pivot to Product Manager: The Ultimate 3-Step Playbook to Kickstart Your Product Management Career by Irving Malcolm

Pivot to Product Manager BookPublisher: Kaiconnections London
Publication Year: 2021
Number of Pages: 190

Even after putting together a flashy, attention grabbing resume, every aspiring product manager has an even higher hurdle to jump over: the interview.

The position requires such a broad array of soft and hard skills, that preparing for an interview brings all sorts of questions to mind, such as: What will they ask? What sort of skills do I present? What does the job really entail?

Pivot to Product Management is for anyone who hopes to land a position as a product manager. It’s the “insiders” guide to crushing the interview and knowing what skill to develop beforehand.

Author Malcolm outlines practices to pick up, including reading for 20 minutes each day (from a list he provides at the end of the book) and perusing tech publications such as Mashable and TechCrunch.

He dedicates the entire second and third sections of the book to the hiring process, covering:

  • How to research which companies to apply for,
  • How to prepare for the interview,
  • How to develop the elevator pitch and
  • How to answer questions related to every facet of the position, including product strategy, KPIs and estimating techniques.

Anyone who reads Pivot to Product Manager should close the book with a clear understanding of the purpose of the position, the skills essential to the role and the qualities a manager looks for in potential candidates.

“We know that an excellent product is usually a result of a robust product manager’s vision, skill and leadership…The role is scientific and data-driven but simultaneously requires creative intuition and the ability to trust your instincts.”

Pivot to Product Manager is an elusively easy read, as it’s packed with practical takeaways. Readers love the section on elevator pitches. It’s a must-have for nailing the interview and starting a career in product management.

Excellent Execution as a Product Manager by Clement Kao

Excellent Execution As A Product Manager BookPublisher: Self-Published
Publication Year: 2020
Number of Pages: 177

Some people have reasonably predictable jobs. Take toll booth workers, for example. They arrive at work, sit down and stay put. They do the job, then get up and go home.

A day in the life of a product manager doesn’t go exactly like this. The position entails interacting with many groups of people, from stakeholders, to developers, to upper management, to clients. Plus, it’s research heavy. A typical day in the life of a product manager ends miles and miles from where it started, and it doesn’t follow a linear path in between.

All the code-switching demanded of the position begs the question: How does a product manager do the job and do it well without burning out?

Clement Kao answers this question and more in his book, Excellent Execution as a Product Manager. He describes the book as a “look-over-my-shoulder-guide,” and he didn’t write it for newbie or seasoned product managers. It’s written for a very specific audience: product managers in their first few years on the job.

It’s all about how to “do” product management in the day-to-day. Kao gets into the minutia of the daily grind, advising readers to do things such as:

  • Take regular walks during the day.
  • Goal set at the start of each day.
  • Schedule the day using time blocking.

His description of product management places a heavy emphasis on agile, and the book includes chapters such as: “Sprint Best Practices,” “Maintaining Healthy Backlogs” and “Retrospectives.”

He dedicates his book to “all product managers who are dedicated to their own self improvement.” It’s written in a casual style, and reads more like a 177-page blog post than a book.

Kao himself works as a Product Manager at Blend, a startup in San Francisco. He also co-founded Product Manager HQ, an online community for product managers. Product Manager HQ has been featured in Forbes, and hosts live sessions with leaders in product management.

The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen

The Lean Product Playbook by Dan OlsenPublisher: John Wiley & Sons, Inc.
Publication Date: 2015
Number of Pages: 336

Have you ever gotten so far into a project that reversing just a few steps meant doubling your time? A lean approach to manufacturing aims to eliminate this sort of rework.

The Lean Product Playbook is for product managers who want to develop products using the lean production method, which incorporates working efficiently, minimizing waste and addressing needs of customers. It’s suited for current product managers who want to develop methods for creating products with an improved product-market fit.

The book is very theoretical, but also includes case studies and frameworks and diagrams to make the concepts easy to apply. It’s written in three parts. The second part delves into the Lean process, where author Dan Olsen outlines its five steps, including: determine target customer, identify underserved customer needs and define value proposition.

A great process creates a good product, Olsen asserts. And lean manufacturing is that great process.

The writing is pretty granular, with wordy descriptions of things such as “product,” “market” and “product-market fit.” He does bring in examples, which makes his concepts easier to understand.

Olsen cut his teeth in product management at Intuit. He now consults companies through Olsen Solutions, and stays busy giving workshops and hosting a monthly meetup in Silicon Valley.

Conclusion

Expressions like “know your place” and “stay in your lane” definitely don’t describe the role of product manager. A product manager delves into many facets of a business. But he or she does remain singularly focused on one thing: the product.

Product management is a complex but necessary role within an organization. Experienced product managers know that succeeding in the role is more about developing a practice than completing a series of tasks. It’s about leveraging soft power, developing deep knowledge and cultivating a framework that fosters the creation of great products.

Every product manager needs a few guides along their career path. Fortunately, there’s a lot of encouragement and knowledge between the pages in the books covered here. And once you master the rules of the game, you’re in the driver’s seat to create some fantastic products!

Wanna Know When to Hold and When to Fold? Here’s Your Guide to the Best Books on Negotiation

Negotiation Books

On any day of the week, most of us find ourselves saying things like, “He drives a hard bargain,” “She didn’t give me an inch” and “He’s a real pushover.”

Yet while negotiation is a part of our everyday lives, for many it’s still shrouded in mystery. We don’t understand how people we know always seem to get their way, or how others routinely charm customer service representatives, receiving perks and freebies galore.

And we’re well aware of what this lack of understanding costs us. It may mean that we don’t get the raise we know we deserve, or that we overpay for a much-needed vehicle, as we have no idea how to bring the seller down.

Shrewd negotiation can mean the difference between eating a dinner you like and one you can hardly keep down, between sleeping on a delightful, comfortable mattress or one that’s too hard and impossible to fall asleep on. It can mean the difference between receiving a generous Christmas bonus and one that hardly pays the electricity bill. And in some instances, it can mean the difference between life and death.

With the stakes so high, what’s stopping us from climbing into the ring and asking for what we want?

Negotiation Skills

Many of us hold deeply entrenched beliefs about negotiation that keeps us safely on the sidelines. Some believe you’re either born with negotiating chops or you aren’t. So when these people don’t see a natural tendency to bargain within themselves, they don’t put out any effort. Others believe the tough negotiators live in a “you only eat the meat that you kill” kind of a world. Everything is a competition and every interaction determines a winner and a loser. And they don’t want to have any part of it.

Yet, many have disregarded these beliefs. They don’t shy away from bringing their desires to the table, and they’re getting what they want. They earn what they’re due and they purchase their homes at great prices.

Still more have found these beliefs to be false. They know that negotiation is not a trait that’s inherited. It’s not a zero-sum game, where if one person gains the other loses. It’s not a messy conflict that naturally leads to burnt bridges. Believe it or not, you can have your cake, eat it and share a slice with everyone else at the boardroom table. Does that sound like an offer you can’t refuse?

If you’re ready to build some negotiating skills, then dig in. We’re going to look at what the shrewdest wheelers and dealers have to say in this guide to the best books on negotiation.

Negotiation Simplified: A Framework and Process for Understanding and Improving Negotiating Results by Jim Reiman

Negotiation Simplified Book by Jim ReimanPublisher: Amplify Publishing
Year Published: 2022
Number of Pages: 216

Are you tired of books that speak down to you? Or books that go on and on about a concept that could easily be summarized in a few sentences? If so, then Negotiation Simplified is for you.

Author Jim Reiman finds that the other books on negotiation are either too complicated or too simple. His book is neither. It’s the Goldilocks book that aims to “to simplify without being simplistic.”

“Negotiation Simplified is written by a practitioner for the practitioner. It assumes that the reader is intelligent and brings some experience, so you will find no rote set of steps to follow. Rather, it provides a method to analyze and frame situations and facts.”

Reiman pares negotiation down to its leanest form. It’s a great book for anyone new to the topic who’s learning the basics.

“Achieving great negotiating results requires only four skills…they are setting clear goals, being prepared, listening and being self aware.”

The chapters cover things such as preparation (including planning, strategy and tactics) and common negotiation challenges. In the chapter “Experience Speaks”, Reiman illustrates how his ideas apply in the real world, with anecdotes from a variety of professionals.

This book is quiet and direct and super easy to read. A lot is packed into its 216 pages.

Reiman is a lawyer and has also worked as the CEO of several companies, including a cell phone company in China that he expanded from a small chain of stores into a public company sold on the London Stock Exchange.

Readers have found this book helpful in all sorts of scenarios, from buying a home to negotiating pay and opportunities in the workplace.

Influence, New and Expanded: The Psychology of Persuasion by Robert Cialdini, PhD

Influence - The Psychology of Persuasion BookPublisher: Harper Business
Year Published: 2021
Number of Pages: 592

Do you ever find yourself saying “yes” to something you don’t want to do at all? Maybe it’s agreeing to watch your neighbor’s dog while she’s on summer vacation (because she watered your garden when you were out of town that spring).

In Influence, author Robert Cialdini breaks down the psychology behind persuasion and influence, both of which are integral to negotiation. We don’t agree to something simply because it’s what we want. Each of us is far more prone to manipulation or automatic behavior than we’d like to believe.

“[The experts] have identified regular, blindly mechanical patterns of action in a wide variety of species…we, too, have our preset programs, and although they usually work to our advantage, the trigger feature that activates them can dupe us into running the right programs at the wrong time.”

First published in 1984, Influence has sold over five million copies. This newest version includes Cialdini’s expanded understanding on the topic, including an 8th Chapter titled “Unity.”

Influence offers more than a peek behind the curtains into the psychology of negotiation, making it a great read for anyone who’s looking for more than a surface-level understanding of the topic.

He breaks persuasion down into eight distinct methods: reciprocation, liking, social proof, authority, scarcity, commitment and consistency and unity. He incorporates stories and case studies to explain how each method works in real life. He’s quick to explain how we can ethically use these ideas to our advantage.

At nearly 600 pages, Influence is an investment of anyone’s time. But it’s worth it. Although some of the stories and anecdotes sound dated, the lessons are timeless. And Cialdini’s friendly tone makes him sound more like a companion than a lecturer.

Known as the “Godfather of Influence”, Cialdini’s council is highly sought-after in the fields of marketing, politics and business. Currently, he’s the CEO of Influence at Work, where he gives talks and trainings. He also wrote the book, Pre-Suasion: A Revolutionary Way to Influence and Persuade.

His content (not his personality) is very similar to Tony Robbins; it’s all about the psychology behind negotiation. You’ll even hear the two of them using the same anecdotes from time to time.

Never Split the Difference: Negotiating as if Your Life Depended on It by Chris Voss, with Tahl Raz

Never Split the Difference Book on NegotiationPublisher: Harper Business
Year Published: 2016
Number of Pages: 288

Most of us won’t ever be in a negotiation with a kidnapper or terrorist, arguing over millions of dollars where the stakes are life and death. But for Chris Voss, author of Never Split the Difference, these sorts of negotiations were part of his regular workday.

Voss spent over two decades at the FBI as the lead kidnapping investigator. He cut his teeth negotiating with criminals who threatened to spare the lives of innocent children only in exchange for money. And over this time he developed a hands-on system that worked.

“In the twenty years I spent at the Bureau we’d design a system that had successfully resolved almost every kidnapping we applied it to. But we didn’t have grand theories.”

Voss presents his system amidst engrossing stories, and convinces the reader that negotiation is a life skill that everyone needs to keep sharp and carry at all times.

“Over the years I had picked up skills, tactics and a whole approach to human interaction that had not just helped me save lives but, as I recognize now looking back, had also come to transform my own life. My years of negotiating had infused everything from how I dealt with customer service representatives to my parenting style.”

Voss takes a street-wise approach to negotiation, one not rooted in academia or theories, but in the gritty world of criminals and thugs. One of his tactics is an open-ended question, which has no fixed answer. It buys the negotiator time, and lets the other side think the ball is in their court. Another tip includes pacing yourself in a negotiation; “going too fast is one of the mistakes all negotiators are prone to making.”

Never Split the Difference is written in ten chapters, including: “Trigger the Two Words That Immediately Transform Any Negotiation” and “Find the Black Swan: How to Create Breakthroughs by Revealing the Unknown Unknowns.”

It’s an intense read, and he frames all negotiations like they’re a win-or-lose competition. His method is all about giving you the edge. It’s a story-driven book, and only a small portion of the content covers the how-to of his method.

After his career with the FBI, Voss pursued a career in academia, working as an adjunct professor at Harvard and Georgetown. He is also the CEO of his organization, The Black Swan Group.

Ask for It: How Women Can Use the Power of Negotiation to Get What They Really Want by Linda Babcock and Sara Laschever

Ask for It Book on Negotiation SkillsPublisher: Bantam Books
Year Published: 2009
Number of Pages: 336

The Godfather of Soul, James Brown, established his career with his wildly popular single, “It’s a Man’s Man’s Man’s World.” This message is so pervasive that it’s easy for a woman to believe that inequalities between the sexes are just the way of things and there’s nothing she can do about it.

Linda Babcock and Sara Laschever present a more hopeful message in their book, Ask for It. In large part, the inequality exists simply because women aren’t asking for things, and men are. Men tend to ask for raises, for better work opportunities, for the corner office, while women are more inclined to accept whatever is presented to them. This naturally results in huge disparities between the sexes in salary and career advancement.

This book is helpful for someone who suffers from “negotiation phobia.” It not only covers how to negotiate, but also what precludes women from asking.

Babcock and Laschever write that the voice of society tells women to be content with what they’ve received and not to ask for more. They encourage women to stop listening to this voice, and point out that someone who doesn’t negotiate leaves money on the table.

Then they get into the practicalities of how negotiation works. The book has four parts, including: Groundwork, Get Ready and Put It All Together (Go for It!). Some chapters include: Negotiation 101, Dress Rehearsal and The Closer. The appendix includes a six-step promotion process.

The authors recount the stories of dozens of women, making it interesting to read. Although perhaps there’s an overt careerist tone to the content, it does provide some great negotiating takeaways.

Ask For It was published on the heels of Babcock’s bestseller Women Don’t Ask. She’s a professor at Carnegie Mellon University. Laschever coaches women on career development and career transition.

Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond by Deepak Malhotra and Max Bazerman

Negotiation Genius Book by Deepak and MaxPublisher: Bantam Books
Year Published: 2008
Number of Pages: 352

A common caricature of a skilled negotiator is a person with a dominant, forceful personality who loves a good fight. Anyone without these characteristics may well conclude that negotiating just isn’t for them.

Deepak Malhotra and Max Bazerman fight against this notion in their book, Negotiating Genius. Negotiators aren’t born; rather, they’re made.

“One problem we’ve encountered is the belief that people are either good or bad at negotiation and little can be done to change that….we could not disagree more.

Nor do they agree with a belief that negotiation is all about instinct; rather, it’s about strategy.

The book persuades the reader that negotiation is a skill that anyone can learn and develop, and it provides a framework to turn him or her into a “negotiating genius.”

Its lessons include identifying the “ZOPA” zone, the zone of possible agreement, and leveraging within this range.

The authors are Harvard professors and have researched negotiation for decades.

The text is pretty dense, but they begin with several true stories where characters overcome huge obstacles through deft and shrewd negotiation—but they don’t explain how until later in the book. This keeps you turning pages. Some readers even found the book gripping and couldn’t put it down.

The Art of the Deal by Donald J. Trump with Tony Schwartz

TRUMP - The Art of the Deal BookPublisher: Ballantine Books
Year Published: 1987
Number of Pages: 384

“Deals are my art form. Other people paint beautifully on canvas or write wonderful poetry. I like making deals, preferably big deals. That’s how I get my kicks.”

From building The Trump Plaza and Casino in Atlantic City, to the Trump Tower and The Grand Hyatt in Manhattan, Donald Trump has indeed spent much of his time in the upper-echelons of real-estate deals.

Published in 1987, Art of the Deal stayed on the New York Times bestseller list for 48 weeks, reaching #1 for 13 weeks. Even now, over thirty years later, it’s still a good read for anyone looking to sharpen her negotiation skills.

“You can’t be scared, you do your thing, you hold your ground, you stand up tall, and whatever happens, happens.”

In Art of the Deal, Trump retells the minutiae of his daily schedule, revealing how his deals begin, evolve and close. He takes a trust-your-gut approach to negotiation and doesn’t plan his days, but keeps them open to allow opportunities to present themselves.

“You can’t be imaginative or entrepreneurial if you’ve got too much structure.”

Much of this book is a memoir of Trump’s illustrious career, and chapter titles include: “Growing Up,” “The Move to Manhattan” and “Trump Tower: the Tiffany Location”

Trump served as the 45th President of the United States. He’s written several other books, including Think Like a Billionaire and The Art of the Comeback. Tony Schwartz is the CEO of The Energy Project.

Although the takeaways are written between the lines in Art of the Deal, many readers have benefited from learning Trump’s negotiation methods.

Getting to Yes: Negotiating Agreement Without Giving In by Roger Fisher and William Ury and Bruce Patton

Getting to YES Book on NegotiationPublisher: Penguin
Year Published: 2011
Number of Pages: 240

In Getting to Yes, authors Roger Fisher and William Fry argue for a “third way” of negotiation. It isn’t “soft” negotiating, which entails avoiding confrontation and conceding quickly. Nor is it “hard” negotiating, which entails running the other person down through sheer force of will.

This third way they call “principled negotiating,” in which “you look for mutual gains whenever possible, and that where your interests conflict, you should insist that the result be based on some fair standards independent of the will of either side…it shows you how to obtain what you are entitled to and still be decent.”

Their method is helpful for someone who’s shy of negotiating or who thinks it’s too aggressive. It advocates behaving civilly and not burning any bridges during a negotiation. It also covers how to negotiate when the other person is a crook.

The authors are Harvard professors and part of the Harvard Negotiation Process.

Getting to Yes was a best seller in 1981, and they came out with the third edition in 2011. It includes a section that answers common questions they’ve received since the initial publication, including: “What if the other side believes in a different standard of fairness?” and “How do I try these ideas out without taking too much risk?”

Although some readers find the examples dated, it’s a useful book for amping up your negotiation skills in daily life.

Checkers or Battleship

No one becomes an expert negotiator overnight. It’s like the piano. You don’t get good at it unless you sit down every night and work on those scales.

Opportunities to develop negotiation skills present themselves all the time, from hiring employees to buying a car to discussing dinner plans with a spouse. As Fisher and Ury write in Getting to Yes, “Every negotiation is different, but the basic elements do not change.”

Negotiating is about earning your share and getting what you deserve. It is so implicit to our everyday life, that it’s one of those life skills we can hardly afford to not develop.

So whether you’re discussing with your best friend forever whether to have surf or turf for dinner, or vying with conniving businessmen for the penthouse suite at the office building on town square, remember that you only get what you ask for. So make every effort to plan and strategize. Then sit down, and calmly and slowly talk it through.

Learn from the Experts: The Best Books For Starting a Business

Best Books on Starting a Business

So you want to start a business? That’s amazing. But before you take the plunge, gathering information from those who have gone before you is crucial.

To help guide you through your first few steps in business, we’ve put together a list of books about creating businesses – all written by experts who have been where you’ll be going soon enough.

To create radically successful businesses, you need to understand how to:

  1. Come up with a profitable business idea
  2. Acquire the necessary skills
  3. Develop a business plan
  4. Securing investment from outsiders
  5. Competing against other businesses – and winning.

The books on this list will give you the skills you need to be a business owner and not just any business owner – a wildly successful business owner who can master small business growth.

The journey to starting your own business is an exciting one, but it’s also full of uncertainty. These books will give you the foundation of knowledge needed to succeed. So, let’s dive in!

1. One Simple Idea for Startups and Entrepreneurs: Live Your Dreams and Create Your Own Profitable Company

One Simple Idea for Startups and Entrepreneurs BookAuthor: Stephen Key
Publication Year: 2015
Number of Pages: 256

Stephen Key, an award-winning entrepreneur, and inventor has written a how-to guide on generating ideas for businesses. If you need help thinking of what business to start, this book is for you.

With Key’s straightforward advice and easy-to-follow process, you’ll be able to develop your idea, launch your business, and start making money right away. And with his helpful tips for managing and growing your new enterprise, you can be sure that your success will last long into the future.

Key, as an entrepreneur himself, has been on the ground floor of many businesses and he’s now sharing his expertise with you so that you can create your products. Creating, manufacturing, and selling your product does not require a large investment of money or expertise. All you need is a viable concept and the desire to make it happen.

Key Takeaways from One Simple Idea for Startups and Entrepreneurs:

  • Come up with an idea, test it to see if it works, and then protect it so that no one can steal it from you.
  • Prepare and launch your own business.
  • Create a product, package it, market it, then sell it and make money.
  • Manage and scale your business

2. Crushing it! How Great Entrepreneurs Build Their Business and Influence – and How You Can, Too

Crushing it Book on Starting a BusinessAuthor: Gary Vaynerchuk
Publication Year: 2018
Number of Pages: 288

Gary Vaynerchuk is one of the most successful entrepreneurs of our generation. He’s the kind of thought leader who makes you feel like starting your own business is not only possible but easy.

He has created many businesses from the ground up. He started with his family’s wine business and then moved on to start several other companies. He’s a best-selling author, public speaker, and investor.

In his new book, he shares lessons from his own experiences and from the experiences of other entrepreneurs. He shows that a personal brand is essential to business success. And he provides tips on how to create a business model that will make you rich—personally and financially.

Crushing It! is a guide to help you achieve professional and financial success. However, it is not about becoming rich. It is about living life on your terms.

Gary has a unique perspective on business and branding, and he shares his insights in a relatable, down-to-earth way that makes it easy for others to follow his advice and achieve their dreams. If you’re looking for inspiration and practical advice on starting your own business, Gary Vaynerchuk is the man to listen to.

This book is super helpful for entrepreneurs who want to learn how to create a personal brand that sells. It’s also great for business owners who want to take their businesses to the next level.

Key Takeaways from Crushing It:

  • Build a personal brand that will make you rich
  • No need to start with a product to make money from your brand
  • Create a business model that will make you even richer
  • Use social media to build your brand and sell your products

3. Become Your Own Boss in 12 Months: A Month-by-Month Guide to a Business That Works

Become Your Own Boss in 12 Months Book on Starting a BusinessAuthor: Melinda F. Emerson
Publication Year: 2010
Number of Pages: 272

Melinda Emerson is the founder and CEO of Quintessence Multimedia. She’s been a business coach for over 20 years and has started several businesses herself. In Become Your Own Boss in 12 Months, Emerson outlines a step-by-step plan to create a successful business.

Each month, leading to the launch, readers are given tasks to work on – from getting your personal life in order to build a great team to developing marketing strategies. This book is perfect for those who crave a structure and a plan to follow as they work on starting their business.

So, what makes Melinda qualified to write a book on starting your own business? For starters, she’s been there herself. She knows firsthand what it takes to get a business off the ground, from developing a business plan to recruiting employees and everything in between.

Additionally, she has helped countless other entrepreneurs launch their businesses, so she’s familiar with the challenges and obstacles they face. In other words, she knows what it takes to become your boss in 12 months – and she’s here to help you do it, too.

Reading this book is the equivalent of hiring a business coach, but for a fraction of the cost. It will help you map out your business plan and keep you on track each month. Plus, it’s written in an easy-to-read style, so you won’t get bogged down in boring details.

Key Takeaways from Become Your Own Boss in 12 Months:

  • The book is written in a step-by-step style, with each month leading up to the launch of your business.
  • It’s perfect for those who crave structure and want a plan to follow.
  • The book covers everything from getting your personal life to building a great team and developing marketing strategies.
  • It’s an easy read that won’t bog you down with boring details.

4. The Lean Start-Up: How Constant Innovation Creates Radically Successful Businesses

The Lean Startup Book by Eric RiesAuthor: Eric Ries
Publication Year: 2011
Number of Pages: 368

The Lean Start-Up is a different kind of business book. It’s not about starting a business the traditional way, with a well-thought-out business plan and years of research. Instead, it’s about starting a business the lean way – with a minimal amount of resources and a maximum amount of flexibility.

Eric Ries, an American entrepreneur, blogger, and author, has come up with a new way to build startups that uses less money and gets more out of people’s creativity. This approach is based on the lessons he learned from leading startups as well as the principles of lean manufacturing, which focus on reducing waste.

This book helps entrepreneurs learn how to deal with uncertainty. You can do this by testing your ideas with a small product first often known as a Minimal Viable Product (MVP). This will help you learn and improve your ideas. This approach has been successfully used by many startups. The Lean Startup book is a well-known guide for entrepreneurs.

The Lean Startup offers a repeatable process. It’s super easy to learn. Essentially you need to figure out what customers want and then give it to them as quickly as possible. This process is called the build-measure-learn feedback loop.

Key Takeaways from The Lean Startup:

  • Create an MVP to test and optimize your strategy.
  • Validate your ideas with customers
  • Iterate quickly on your product
  • Use data to make decisions
  • Maximize your chances of success

5. The 22 Immutable Laws of Marketing: Violate Them at Your Own Risk!

The 22 Immutable Laws of Marketing BookAuthor: Al Ries and Jack Trout
Publication Year: 1993
Number of Pages: 160

Marketing is inevitable for any business, big or small. And while some may view marketing as a “dark art”, the fact is, it’s essential to the success of any business. The 22 Immutable Laws of Marketing is a must-read for anyone looking to understand the basics of marketing and how to create a successful marketing strategy.

This book is a classic when it comes to marketing. It outlines 22 rules that companies use to be successful. If you want your products and company to be more successful, follow these rules.

Published in 1993, The 22 Immutable Laws of Marketing was written as a guide for companies on how to make their products successful internationally. You could aim big and try and compete with huge companies, but that would be a mistake. Instead, the authors advocate for finding a niche market and becoming the leader in that space.

Key Takeaways from The 22 Immutable Laws of Marketing:

  • Don’t worry about coming in the first place if you can’t. Just focus on being the first one people think of instead.
  • You can avoid competition by creating your own category.
  • Remember that each product comes with an opportunity cost.
  • The goal of a startup is to figure out what customers want and will pay for as quickly as possible.
  • Use MVPs to test your value and growth hypothesis quickly.

6. The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail

The Innovator's Dilemma Book on Starting a BusinessAuthor: Clayton M. Christensen
Publication Year: 1997
Number of Pages: 336

Technology is essential for businesses to maintain a competitive edge, but it can also be an attractive disruption target.

The Innovator’s Dilemma makes a crucial distinction between “sustaining” and “disruptive” technologies and argues that even the most successful companies are at risk if they don’t recognize when a disruptive technology is threatening their business model.

It’s not easy to take down big businesses, but with Christensen’s framework, it is possible. The competitive edge of a startup is the flexibility and ingenuity to embrace new disruptive technologies.

Startups introduce new products into lower-margin markets. This can be a good way to upset the established markets of larger companies.

Startups can often outpace industry titans when it comes to disruption because they start in lower-margin niche markets. This is because the target customer often has different needs than the larger companies aim to serve.

Big companies are slow to serve these kinds of customers due to their size and rigidity. Their flexibility solely lies in their ability to acquire other companies with their acquired resources. But their values and processes are often incompatible, which can make it difficult and rigid.

Tesla is a perfect example of a company that disrupted the auto industry with its innovative electric cars and unique sales model of cars by order only.

Whereas big auto companies like GM have been trying to play catch up, Tesla was able to come in and quickly snag a large piece of the pie.

For GM to pass Tesla, they need to solve the innovator’s dilemma by giving their independent subsidiaries (if they have them) what they need to succeed.

The key takeaways from The Innovator’s Dilemma are:

  • Sustaining technologies improve upon the performance of established products, while disruptive technologies target lower-end markets.
  • Even the most successful companies can be disrupted if they don’t recognize when a new technology is threatening their business model.
  • Startups have a competitive advantage when it comes to disrupting industries because they are more flexible and can embrace new technologies more quickly.
  • If a company’s resources, processes, and values don’t match what the market wants, the company will not be successful.
  • Market leaders can solve the innovator’s dilemma by acquiring or founding subsidiaries.

7. The Art of the Start 2.0

The ART of Start 2.0 Book on How to Start a BusinessAuthor: Guy Kawasaki
Publication Year: 2014
Number of Pages: 288

The thought of starting your own business is both exhilarating and terrifying. Where do you even begin? What should you focus on? How do you prioritize when there are a million things to do? And how do you stay updated on changing trends?

Guy Kawasaki’s The Art of the Start 2.0 is one of the best books out there for anyone starting their own business. Kawasaki has over three decades of experience in the business world, and he’s distilled his wisdom into this must-read guide.

The first edition of The Art of the Start was published in 2004, and a lot has changed in the intervening decade. Kawasaki addresses these changes head-on in the second edition, with new chapters on social media, open source, and crowdfunding.

But The Art of the Start 2.0 isn’t just about the nuts and bolts of starting a business. It’s also about mindset and motivation. Kawasaki urges entrepreneurs to focus on their mission, not just their product. He also talks about the importance of building a great team and creating a company culture that attracts top talent.

The Art of the Start 2.0 is a comprehensive and practical guide to starting your own business. If you’re feeling lost or overwhelmed, this is the book for you.

Key takeaways from The Art of the Start 2.0:

  • As an entrepreneur, your first goal should be to create something meaningful, not just make money.
  • Make a plan with your milestones, assumptions, and tasks to have a clear goal in mind from the start.
  • Focus on mission over product and you’ll be more likely to create something that people want and need.
  • Building a great team is essential to the success of your business

8. Rework

REWOEK Book on Starting a BusinessAuthor: Jason Fried and David Heinemeier Hansson
Publication Year: 2010
Number of Pages: 288

The problem with getting stuck in your head is that it can happen very quickly. And if your like 99% of the population, once you’re stuck, it’s very difficult to get unstuck.

Rework shows you that you don’t need a lot of money to start your own business. Plans usually aren’t helpful, and people who work a lot of hours usually aren’t very productive. You should only hire or look for investors if you have no other choice.

Simplifying is your best friend, especially when getting started. The less you have to worry about, the better. You can always add on later, but it’s much harder to take away.

And finally, don’t be afraid to pick a fight. If you believe in what you’re doing, you need to be willing to fight for it. Whether that means going up against a competitor or simply standing up for your own beliefs, don’t be afraid to put yourself out there.

Rework is a quick read and full of useful information for anyone looking to start their own business. It’s a must-read for anyone who wants to understand how to be successful on their own terms.

Key takeaways from Rework:

  • You don’t need a lot of money to start your own business.
  • Plans can get in the way of movement.
  • Hiring and investors should be a last resort.
  • Simplification is your best friend.
  • Don’t be afraid to pick a fight with competitors, if you believe in what you’re doing.

Conclusion

The truth is, starting a business is hard. It’s a lot of work and there’s no guarantee of success. But it’s not impossible, and the satisfaction of building something from scratch is worth the effort.

If you’re thinking of starting your own business, these books will help you get started on the right foot. After all, the best way to learn is by doing. So roll up your sleeves and get to work! You’ve got this!

Want to Build a Company You Crave? Here Are the Best Books on Workplace Culture

Best Books on Company Culture

Way back in the 90s, political analyst James Carville liked to throw around the phrase, “It’s the economy, stupid.” It so encapsulated the political climate, he believed, that he made it a cornerstone of Bill Clinton’s presidential platform.

Anyone who’s earned his or her stripes rallying a team to align around a mission or a goal might well spin the phrase to say: “It’s the culture, stupid.” Or, veering away from Carville’s bluntness and quoting former IBM CEO Louis Gerstner, one might say: “Culture isn’t just one aspect of the game. It is the game.”

It would seem that a company of talented employees who all receive state-of-the-art equipment, ample vacation time and a fair wage is headed for success. But if the culture is one where employees thrive on malicious gossip, hard work goes unappreciated, and managers impose policies galore, the company is really like a train headed for a concrete wall.

Yet, culture is elusive. Just what is it, exactly? It’s as implicit as the air we breathe around the office and almost as difficult to grasp or perceive.

Culture is all those unwritten rules that make a workplace what it is. It’s reflected in how an office is set up, who runs meetings and what is discussed at them, who gets promoted and what sort of behavior gets recognized.

Company Culture

Ed Shein of the MIT school of management says a culture is most superficially reflected in the physical space (the layout of the office, the building, the artwork in the bathroom, the break and meeting rooms). More fundamentally, it’s revealed by the common beliefs of those in the organization and the assumptions behind those beliefs.

These beliefs and assumptions affect everything about a company. It impacts what people wear to work and how they interact with one another. A work culture that believes in collaboration enables a company to share ideas and develop new products. A work culture that believes in conformity at all costs stifles talent and wastes potential.

If you’re struggling with organizational culture, either as a leader or within your team, you’re certainly not alone. Maybe you’re faced with a deeply entrenched good-old-boy network that only promotes certain individuals and sidelines everyone else, or chronic mismanagement that discourages new hires from sticking around for more than a few months, or a disconnected boss who thinks everything is just dandy, and a team that knows for certain it’s not.

How do you fix something as intangible as culture? It’s no cinch, that’s for sure. It entails understanding where you are right now, knowing where you want to be, and making a practical plan to get there. It sometimes means scrapping convention and charting your own course.

Fortunately, you needn’t trailblaze the path yourself. Many experts have already charted a way forward.

From the CEO of Netflix, to a Harvard Professor, to a Google Human Resources Executive, to the Product Manager who created Facebook Marketplace, the best and the brightest have compiled what they’ve learned about building company culture. And they’ve passed it on. Here, in no particular order, are summaries of some of the best books about company culture.

No Rules Rules: Netflix and the Culture of Reinvention by Reed Hastings and Erin Meyer

No Rules Rules Netflix and the Culture of Reinvention BookPublisher: Penguin Press
Publication Year: 2020
Number of Pages: 320

Imagine what it’d feel like to work for yourself..within a giant organization. With his behemoth, Netflix, CEO Reed Hastings has established a culture that comes about as close to this contradiction as it gets.

In No Rules Rules, Hastings advises leaders to “rip pages from the employee handbook” and build a culture that eliminates controls and demands candor from its employees. Netflix has no travel, vacation or expense policies. And there’s no approval policies, either.

How does he get away with keeping his employees on such a long leash…or no leash at all, really? His formula for building culture is a stack of three nesting dolls. First and foremost, Hastings says, building the right culture is about hiring talent. Next, you amp up candor, and finally you remove controls.

“If you build an organization made up of high performers, you can eliminate most controls. The denser the talent, the greater the freedom you can offer.”

“At Netflix, it is tantamount to being disloyal to the company if you fail to speak up when you disagree with a colleague or have feedback that could be helpful. After all, you could help the business—but you are choosing not to.”

Some mantras from its “culture slide deck” might raise eyebrows, such as: “Adequate performance gets a generous severance package.”

Yet given their success, it’s hard to challenge Netflix’s way of doing things. When Netflix went public twenty years ago, shares sold for $15. They now sell for a whopping $249. It consistently puts out wildly popular shows such as Ozarks and Stranger Things. More significantly, the company has built a culture that navigates dramatic change. While many businesses in the movie industry crashed and burned over the past twenty years, Netflix quickly adapted with the rapid pace of technology.

It’s certainly not too rash for any leader to take some cues from Hastings’ mantras. No Rules Rules speaks directly to leaders, and methodically explains how to establish a culture where people feel free to share, collaborate and learn from each other. Each chapter ends with key takeaways.

Co-author Meyer is a former Peace Corp. volunteer, professor and author of The Culture Map. She and Hastings alternately write the book, and their sketched image shows up in the margins when they hand off the baton.

Together, they smoothly guide the reader along the fantastic ride Netflix has had since its inception over twenty years ago.

The book starts with an anecdote of Blockbuster CEO John Antioco laughing in Hasting’s and Marc Randolph’s faces when they offer to sell Netflix to him for $50 million. Fast forward ten years and the DVD business model is archaic, Blockbuster is bankrupt, and Netflix is producing movies that receive Academy Awards.

“We had one thing that Blockbuster did not: a culture that valued people over process, emphasized innovation over efficiency, and had very few controls.”

At 320 pages, it’s more than a day’s read, but No Rules Rules is full of these fun sort of anecdotes that make it a page turner.

Although some have wondered if it’s too soon for Netflix to be tooting its own horn, most everyone enjoys a good David-slaying-Goliath story. And any leader looking to improve her workplace culture will find some nuggets in this book worth secreting away.

Take Back Your Power: 10 New Rules for Women at Work by Deborah Liu, with a forward by Sheryl Sandberg

Take Back Your Power Book by Deborah LiuPublisher: HarperCollins
Publication Year: 2022
Number of Pages: 240

Have you ever been overlooked for a promotion…again and again? Or have you had someone else take the credit for your work contributions?

In Take Back Your Power, author Deborah Liu explains how a woman can thrive within a workplace culture that systematically marginalizes her.

“I wrote this book for anyone who is told that power is a dirty word, that it’s best to leave the leading and climbing to the guys….this book is a guide to changing yourself while changing the world.”

Sometimes it’s deeply ingrained patterns in women’s thinking that hold them back and keep them from competing against men in the workplace, Liu asserts. In the book, she retells anecdotes of her childhood, relating her insecurities growing up in a family of all girls within a culture that valued men, as well as stories of herself and female coworkers selling themselves short and being sidelined in business conversations.

Liu started the wildly popular Facebook Marketplace while working as a product manager at Facebook. Former Facebook COO Sheryl Sandberg, who wrote a forward to this book, interviewed and hired Liu to work at the company.

Liu has also supported professional women by starting a community for product managers in the Bay Area. And this isn’t her first foray into writing; she’s been writing the newsletter “Perspectives” on Substack for over a year now.

She’s broken Take Back Your Power into 10 “Rules,” including: “Know Your Playing Field,” “Don’t Give Yourself a Free Pass,” “Chart Your Own Course” and “Create Balance at Home.”

In that it’s part memoir, part manual, Take Back Your Power hearkens back to Sophia Amoruso’s 2014 book, #GirlBoss.

So far, readers have really taken to this book and its relatable anecdotes and practical skills for navigating systemic problems in workplace cultures.

Why Employees Are Always a Bad Idea (and Other Business Diseases of the Industrial Age) by Chuck Blakeman

Why Employees are Always a Bad Idea Book on Company CulturePublisher: Crankset Publishing, LLC
Publication Year: 2014
Number of Pages: 245

This book is for anyone whose job makes them feel like a cog in a wheel.
Author Chuck Blakeman writes that we’re well past the Industrial Age, where workers were “taught to act at work just like children; to shut up, don’t make waves and go out quietly.”

And we’ve evolved into the Participation Age, the hallmark of which is sharing. Examples of this include the rideshare company Uber, the home share company Airbnb, and the open source operating system Linux, which anyone around the world can view and edit.

People are no longer willing to work just for a paycheck, or to take orders from their boss. Rather, we want to be a part of things. Yet we’re still caught in the trappings of a bygone era.

Engaging the workforce today entails building a culture where employees are treated like comrades, and work provides meaning. Evolving from the Industrial Age even gets down to altering the language we use around the workplace. Phrases such as “personal time” and “vacation time” imply that an employer gives employees license on how he or she uses her time.

Blakeman is an international businessman and has owned several businesses. The book includes anecdotes about living and working abroad.

In the first part of the book, he outlines all the “diseases” of the Industrial Generation. Some of these include “Separation of Work and Play,” “9 to 5 Disease,” “Why Managers Are a Bad Idea” and the book’s title, “Why Employees Are Always a Bad Idea.”

Rather than employees, this Participation Age calls for stakeholders. People don’t want to work for someone anymore, they want to work with someone, in a company they’re part of.

In chapters such as, “How to Hire People You’ll Never Have to Manage,” this book includes guidance on how to build a culture within this Participation Age. With its case studies and action steps, it serves as an excellent guide for anyone looking to retain and motivate their employees.

Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead by Laszlo Bock

Work Rules Book by Laszlo BockPublisher: Hachette Book Group
Publication Year: 2015
Number of Pages: 416

From the stories we’ve all heard, Google’s workplace culture sounds truly surreal. People bring their dogs to work (but not their cats!), do their laundry and climb indoor rock walls in the afternoons. It’s almost as though at Google, every day is Saturday. But is this really the case?

In Work Rules!, former Google Executive Laszlo Bock offers a peek behind the curtains at the culture in this Silicon Valley legend. He makes no denial that Google is a lot of fun. But “you can be serious without a suit,” he adds. The fun really fosters innovation.

Google places a huge emphasis on hiring, using a method that looks at data over intuition. After it’s recruited the best, the company treats employees well. For example, every employee at Google receives stock in the company.

“They (Larry and Sergey) wanted to create a company where work was meaningful, employees felt free to pursue their passions, and people and their families were cared for.”

Bock’s book isn’t just for business leaders: it’s for you and me. Regardless of who you are or where you work, Bock believes that building a culture is all about a frame of mind.

“It is within anyone’s grasp to be the founder and culture-creator of their own team, whether you are the first employee or joining a company that has existed for decades.”

Laszlo began his scrappy career cold-calling human resource executives at major companies. Only General Electric got back to him, and it resulted in his first job in human resources. Things only progressed from there. As the Senior Vice President of People Operations at Google, he became a human resources legend of sorts, earning all sorts of awards and recognition for making Google a great place to work. Now he runs his own company, Humu.

The “punny” title (and one which Hastings undoubtedly ripped off) hints at his style. It’s a fun book, though a bit all over the place. In addition to stories from Google and his own life, within just the first few pages he’s also telling us about Oprah, Henry Ford, the Hershey Company and the mythical characters Romulus and Remus.

Chapter titles range from the playful, to the shocking, to the practical: “Lake Wobegon Where All the New Hires Are Above Average: Why hiring is the single most important people activity in any organization” (he’s dating himself here with Keillor reference!), “Pay Unfairly: Why it’s okay to pay two people in the same job completely different amounts” and “What You Can Do Starting Tomorrow: Ten steps to transform your team and your workplace.”

But he’s definitely serious about providing takeaways for the reader. Each chapter ends with a list of action steps alongside checkboxes to tick once they’re completed.

Laszlo strongly believes that as a former google HR executive, he can teach you something. –And just as strongly that whoever you are, you can take what you learn and contribute: to you team, to your employees, to your volunteer book group. Building culture is within anyone’s grasp, and it’s all about a frame of mind.

Although many read this book as a “tell all/memoir” on the inner workings of Google, if you’re looking for tips and inspiration to build communities in your life, there’s plenty of takeaways for that as well.

I Love It Here by Clint Pulver

I LOVE IT HERE Book by Clint Pulver on Company CulturePublisher: Page Two
Publication Year: 2021
Number of Pages: 209

Remember that movie Office Space, where nobody could stand the boss, and he wasn’t even aware of it? According to Clint Pulver, this sort of thing doesn’t just happen in the movies.

“There is a major gap between what an employer perceives and what an employee expects,” Pulver writes in I Love It Here.

As the self-titled Undercover Millennial (a title he’s trademarked), Pulver boasts of having interviewed over ten thousand employees in order to understand what makes them remain at a job and what makes them run for the hills the minute they see a way out.

If you want to build a team that genuinely loves working for you, this book provides some guidelines. Pulver outlines failed methods for creating an open environment (the employee survey, the 1:1 meeting with the manager) and solutions that really work, such as managers who serve as mentors, and employees who are given autonomy over their position and job duties.

Pulver founded the Center for Employee Retention, and has advised AT&T and Hewlett Packard. He’s also a keynote speaker, and gives workshops in developing collaborative workplace cultures.

He wrote this book in first person, and it includes many colorful anecdotes. At just over 200 pages, you can breeze through it in a long afternoon.

The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth by Amy C. Edmondson

The Fearless Organization Book on Company CulturePublisher: John Wiley & Sons, Inc.
Publication Year: 2018
Number of Pages: 256

Does company culture really make the difference between a satisfied customer who gives a five star online review, and an irate customer who blasts you and your product all over social media? Dr. Amy Edmondson believes so.

Edmondson believes that in today’s economy, brains are the real machinery behind any industry. Yet building this machinery is not so simple as hiring talent. It takes the right environment to unleash this brainpower. Psychological safety makes all the difference between a functioning and nonfunctioning workplace.

What is psychological safety? It has to do with minimizing interpersonal fear.
“In psychologically safe workplaces, people know they might fail, they might receive performance feedback that says they’re not meeting expectations, and they might lose their jobs…but in a psychologically safe workplace, people are not hindered by interpersonal fear. They feel willing and able to take the inherent interpersonal risks of candor.”

A work environment where people don’t feel safe sharing opinions and expertise yields scenarios where patients are misdiagnosed, customer’s needs aren’t met and money is left on the table.

The book is written in a dry, academic style, which makes sense as Edmondson is a Harvard Professor. She’s researched the topic rather than discovered the knowledge first-hand. It includes many case studies on psychological safety.

Perhaps the book is a bit too wordy. But readers find it’s not full of fluff. It includes substantive anecdotes and concrete takeaways for building a company culture free of fear.

5 Languages of Appreciation in the Workplace by Gary D. Chapman & Paul E. White

The 5 Languages of Appriciation in the Workplace BookPublisher: Northfield Publishing
Publication Year: 2012
Number of Pages: 256

“If my boss lifted one finger to help me, I’d die from a heart attack,” said pretty much everyone of at least one of their employers over the years.

In 5 Languages of Appreciation, authors Chapman and White assert that appreciation is critical to building a culture of dedicated employees. Everyone wants to believe their work matters.

Appreciation is so fundamental that an employee who feels unappreciated generally looks for another job: even if everything else about the position is great, including benefits and pay. Conversely, if someone feels appreciated at their job, he couldn’t be swayed to leave it for any amount of money.

This book is designed for business leaders, and teaches them how to meaningfully communicate appreciation to individual employees.

Appreciation is more than just saying “thanks.” Chapman and White find that people communicate and receive appreciation differently based on their personalities. They’ve broken appreciation down into five “languages” with a chapter dedicated to each one: Words of Affirmation, Quality Time, Acts of Service, Tangible Gifts and Physical Touch.

The same duo also wrote the New York Times Bestseller, The Five Love Languages: The Secret to Love that Lasts.

Appreciation is the cornerstone to any healthy company culture. And with this book, incorporating methods and practices of appreciation are well within anyone’s reach.

Conclusion

And there you have it. The experts, as you can see, have indeed waxed poetic about company culture. Most of these books read like a cross between a memoir and a how-to novel. And there’s lot of good stories in each of them.

Even with the variety of perspectives, each author imparts a similar message: culture is critical. A healthy culture unleashes potential, and a toxic culture thwarts it.

Culture is expressed in the visible, but indicative of something that’s not seen: shared values and a common vision.

Sometimes building a strong culture is as easy as consistently taking a few moments to thank someone else with the gift of time. At other times, it entails overhauling systems and pushing through red tape. Oftentimes, it’s about learning from what hasn’t worked in the past.

But it’s always possible to build culture. And all the takeaways and checklists in these books put you in the driver’s seat to build your own. What’s a practical step you’re taking to build a strong culture in your workplace or community?

Best Leadership Books: The 7 Most Impactful Reads for Project Managers

Leadership Books

As a project manager, you know that the key to success is leadership. Yes, planning and organization are important, but if you can’t lead your team to success, then your project will likely fail.

That’s why you need to start developing your leadership skills.

After all, leadership is all about achieving results through influence. And if you want to be a successful manager, you need to be able to motivate and inspire your team members to achieve results.

By developing your leadership skills, you’ll be able to create a more cohesive and effective team, and you’ll be better equipped to handle any challenges that come your way. So if you’re serious about being a successful project manager, make sure you invest in your leadership skills. They’ll take you far.

If you’re looking to step up your leadership game you’ll find no shortage of great books on the topic. Here are 7 stand-outs that are sure to help you lead your projects to success.

1. Start With Why

Author: Simon Sinek
Publication Year: 2009

In Start With Why, Simon Sinek explores the power of motivation, and how it can be harnessed to help achieve success. He argues that people are inspired by purpose, not profit and that those who start from their “why” are more likely to be successful than those who start from their “how” or “what.”

Essentially “why” connects you to your audience emotionally and gets them on board with your team and leadership goals. It’s a powerful read that will leave you feeling motivated to lead your team to success.

Sinek illustrates his points with a variety of real-world examples, and offers readers a framework for discovering their own “why.” He also discusses the challenges leaders face in implementing a “why”-based approach and provides advice for overcoming them.

Start With Why Book by Simon Sinek

2. First Break All the Rules: What the world’s Greatest Managers Do Differently

Author: Jim Harter
Publication Year: 1999

This book is a must-read for any manager, especially if you enjoy research-based books that question conventional management ideas. This book is based on a survey of over 80,000 managers and workers by the Gallup organization.

The shocking premise of the book is that the best managers in the world don’t think, act, or look like the stereotype. They do just about everything differently. But despite their differences, great managers share one common trait: They don’t hesitate to violate conventional wisdom when it doesn’t work for them–or their employees.

This book includes:

  • Access to an exclusive online assessment to help you discover your strengths
  • Updated research along with its findings and conclusions
  • A look at what managers need to do to create a Climate of Opportunity in their organizations

This in-depth study offers practical solutions that any leader or manager may use to improve their leadership abilities.

First Break All the Rules Book on Leadership

3. Five Dysfunctions of a Team: An Illustrated Leadership Fable

Author: Patrick Lencioni
Publication Year: 2002

Patrick Lencioni is a prolific author and speaker who has helped organizations around the world improve their teamwork and performance. In “The Five Dysfunctions of a Team,” he uses a fictional story to illustrate the importance of trust, conflict, commitment, accountability, and results in achieving success.

Lencioni’s tale centers around a young CEO who takes over a struggling company and must turn it around quickly. She does this by assembling a team of experts to help her, but soon discovers that the team is plagued by the same five dysfunctions that afflict most teams:

  1. Absence of trust
  2. Fear of conflict
  3. Lack of commitment
  4. Avoidance of accountability
  5. Inattention to results.

These dysfunctions can lead to several problems, such as:

  • Poor communication
  • Low morale
  • Ineffective decision-making

Lencioni provides a framework for understanding and addressing these dysfunctions.

Through the course of the story, the CEO and her team learn how to overcome these dysfunctions and turn the company around. It’s an easy read and provides valuable insights into the challenges leaders face in building a successful team.

Five Dysfunctions of a Team Book on Leadership

4. The Making of a Manager: What to Do When Everyone Looks to You

Author: Julie Zhuo
Publication Year: 2019

In “The Making of a Manager,” Zhuo draws on her experience as Facebook’s vice president of product design to offer a practical guide for new and aspiring managers. The book covers topics such as:

  • Distinguishing between managers and leaders.
  • How to identify great managers from average ones
  • How to manage yourself
  • How to build trust
  • How to do great one on ones
  • How to give feedback

Julie has managed teams of tens to hundreds of people. She understands that the key to being a great manager is to grow and develop into one. If you’re looking for a promotion, want to be a better leader, or are new to a job, this handbook can help you. It has tips and advice from someone whose been in your position before.

The book is packed with actionable advice and real-world examples. It is an essential read for anyone who wants to improve their leadership skills. Especially if you’re aiming at becoming a stand-out project manager.

The Making of a Manager Leadership Book

5. Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.

Author: Brené Brown
Publication Year: 2018

Brené Brown is a research professor at the University of Houston and the author of five New York Times bestsellers. She is known for her work on courage, vulnerability, shame and empathy.

In 2010, Brené gave a TED talk on the power of vulnerability that has been viewed over 40 million times. In her talk, Brené discusses how vulnerability can be a strength, rather than a weakness. Brené has spent more than a decade studying courage and vulnerability, and her work has been featured on The Oprah Winfrey Show, The Today Show, NPR, and CNN.

She is also the founder of the Dare to Lead Institute, which provides training and certification in courage-based leadership.

Dare to Lead is Brené’s latest book and offers a roadmap for courageous leadership. Why is courage needed? Because leadership requires us to show up, be seen, and live our values. It asks us to dare greatly and to lead with our whole hearts.

The book is based on seven years of research and 20 years of experience. It’s packed with stories and examples that illustrate how courage can be cultivated in the face of challenges.

dare to lead book on leadership

6. Drive: The Surprising Truth About What Motivates Us by

Author: Daniel H. Pink
Publication Year: 2011

In Drive, Daniel Pink draws four decades of scientific research to challenge the conventional wisdom about what motivates us. He argues that the secret to high performance and satisfaction in today’s world is not rewards and punishments but rather autonomy, mastery, and purpose.

  • Autonomy = the desire to be self-directed in your own life.
  • Mastery = the impulse to constantly improve at something that matters to you.
  • Purpose = the thirst to serve a greater cause.

According to Pink, these three elements are more important than financial incentives in motivating us to do our best work.

This book is a must-read for anyone who wants to understand what really motivates people. And it’s especially relevant for project managers who need to motivate team members to achieve results.

Drive shows that the conventional wisdom about motivation is wrong and outdated. No longer can you rely on carrots and sticks to get people to do what you want. Instead, you need to give them the autonomy they crave, the mastery they yearn for, and the purpose that satisfies their deepest desires.

Drive Book by Daniel H Pink

7. The Truth About Leadership

Author: James M. Kouzes and Barry Z. Posner
Publication Year: 2016

The Truth About Leadership is a comprehensive and practical guide to leadership. It is based on the authors’ decades of experience working with leaders around the world.

It expresses 10 timeless truths about leadership that hold constant regardless of context or circumstance. These truths are:

  1. Leaders make a difference.
  2. Credibility is the foundation of leadership.
  3. Values drive leadership behavior.
  4. Future focus and positive intent are distinguishing characteristics of outstanding leaders.
  5. You can’t do it alone-the best leaders are team builders.
  6. Trust is the glue that holds organizations together.
  7. Challenge is what makes leaders great.
  8. Lead by example.
  9. Learners are the best leaders.
  10. Leading from the heart is what leadership is all about.

The Truth About Leadership is a must-read for anyone who wants to engage timeless leadership wisdom. For project managers, it is especially relevant because it helps you understand the principles that drive successful leadership.

The Truth About Leadership Book

Article Summary

If you want to grow as a project manager, you have to continuously work on your leadership skills. Books have always been one of the best ways to develop yourself. After all, some of the most successful people in the world are avid readers.

So many roadblocks and challenges come up during projects, which is why not only do you need a good strategy but also good leadership skills to navigate them. The abovementioned books are some of the best ones out there when it comes to developing your leadership skills. You can use them to become a better project manager and leader for your team.

The 7 books reviewed in this article are:

  1. Start With Why by Simon Sinek
  2. First Break All the Rules by Jim Harter
  3. Five Dysfunctions of a Team by Patrick Lencioni
  4. The Making of a Manager: What to Do When Everyone Looks to You by Julie Zhuo
  5. Dare to Lead by Brene Brown
  6. Drive: The Surprising Truth About What Motivates Us by Daniel H. Pink
  7. The Truth About Leadership by James M. Kouzes and Barry Z. Posner

Each book offers a different perspective on leadership, but all of them are essential reads if you want to become a better leader. You’ll find practical advice and tips that you can apply in your work as a project manager.

The Top 5 Books For Decision Making: Decision Making Tools For Project Managers

Decision Making Books

Making decisions is one of the most important skills a project manager can possess. Being able to make decisions quickly and efficiently is essential. If you can’t do that, your projects are likely to fail.

There are a lot of books out there that claim to be able to help you improve your decision-making skills. But which ones are worth reading?

To help out, We’ve put together a list of the best books for decision-making. These books will teach you everything from how to make decisions under pressure, to how to avoid decision-making traps.

So, if you’re looking to improve your decision-making skills, be sure to check out these five books for making decisions. These are the best books project managers can utilize to learn how to make smart choices.

1. Principles

Principles Book by Ray DalioAuthor: Ray Dalio
Publication date: 2017

In Principles, Dalio lays out his decision-making framework, in a comprehensive and easily digestible manner.

For Dalio, principles are fundamental truths that serve as the foundations for behavior. They’re not just something you think about, they drive your actions and get results.

Principle-driven people don’t just have principles, they live by them. And when the going gets tough or if you’re not sure about which direction to take next in life – these principles function as guiding lights to help lead you with confidence and clarity.

What’s great about Dalio’s book is that he provides insights and stories from his own life to illustrate how these decision-making principles have helped him achieve success both in his personal and professional life.

Five Step Process

His five-step process for getting what you want out of life is particularly useful for project managers who are looking to grow.

Step one is to create clear goals.

This might seem like a no-brainer, but it’s important to be clear about what you want before you can start taking steps to achieve it. So be sure to narrow down and prioritize your goals before moving on to the next step. Project managers have to do it every day.

The second step is to recognize and avoid the problems that get in the way of your objectives.

Again, this is something that project managers are all too familiar with. There are always going to be obstacles in your way, but it’s important to identify them and find ways to work around them.

The problems in your way are screaming for you to fix them. Don’t make the mistake of thinking that the cause of the problem is the real problem. Find out what is causing the problem, and then you can work on fixing it.

The third step is to accurately diagnose the problems you’re facing.

This is where a lot of people make mistakes because they don’t take the time to understand the problem before trying to solve it. You need to take a step back and really analyze the situation before taking action. Otherwise, you run the risk of making the situation worse or even creating new problems.

The fourth step is to design creative solutions that get results.

This is where your creativity and decision-making skills come into play. You need to find solutions that are outside the box and that will actually get results.
The fifth and final step is to implement your solutions with discipline and determination.

Once you’ve designed your solutions, it’s time to put them into action. This is where a lot of people fail because they lack the discipline to see their plans through. It’s not enough to just have a great idea, you need to be able to execute it and optimize it.

2. Thinking Fast and Slow

Thinking Fast and Slow Book on Decision MakingAuthor: Daniel Kahneman
Year of Publication: 2011

Daniel Kahneman is a psychologist Israeli-American awarded the 2002 Nobel Prize in Economics Science. In his book, Thinking Fast and Slow, Kahneman explores the two systems of thought that guide the decision-making process: System One (fast) and System Two (slow).

System one is fast, intuitive, and emotional. It’s the part of your brain that responds quickly to gut instinct or snap judgments.

System two is slower, more deliberate, and more logical. It’s the part of your brain that you use when you’re solving complex problems or making calculations.

Thinking Fast and Slow argues that most decision-making is done by System One thinking, while System Two thinking is reserved for more difficult tasks. Nevertheless, it’s important to be aware of both systems and how they work in order to make the best decisions possible.

System one is fast, but it’s not always accurate.

System two is slower, but it’s more likely to result in a correct decision.

The key is to use both systems of thought and weigh your options before making a decision.

The best decision-makers are those who are able to use both system one and system two thinking. They’re able to quickly identify the problems and then take the time to accurately diagnose them before finding creative solutions. If you want to improve your decision-making skills, this book is a must-read.

3. Decisive

Decisive Book on Decision MakingAuthor: Chip Heath and Dan Heath
Year of Publication: 2013

Chip and Dan Heath are brothers and business professors at Stanford University. In their book, Decisive, they explore the decision-making process and offer a framework for making better choices. The first step is to understand your ” decision-making style.”

Four biases can lead to bad decision-making: narrow framing, confirmation bias, short-term emotion, and over-confidence. The first step to making better decisions is to be aware of these biases and learn how to avoid them.

The Heath brothers show us the process in a very straightforward way. The decisions you make in your life are often highjacked by hidden forces that make your thinking move towards cognitive biases.

The process of decision-making is not always logical. It often unfolds irrationally.

  • At first, you’ll be presented with a decision. However, narrow framing prevents you from considering other viable alternatives.
  • Then you evaluate your choices. The confirmation bias, on the other hand, leads you to collect biased data.
  • Then you make a choice. You decide what you want to do. However, short-term emotions more often than not persuade you to make the incorrect selection.
  • Then you live with it. But overconfidence bias often leads you to ignore feedback that should make you question your decision.

The Heath brothers introduce a process called “WRAP.” The WRAP process is a decision-making framework that helps you avoid making decisions based on biases. The acronym stands for: Widen your options, reality-test your assumptions, attain distance before deciding, and prepare to be wrong. This process can help you make better decisions by giving you time to think about the situation and all of the possible outcomes.

If you’re looking for a book that will help improve your decision-making skills, then I highly recommend Decisive. It offers a great framework for avoiding cognitive biases by improving your ability to operate in systemic thinking that aims at deeper understanding.

4. Predictably Irrational

Predictability Irrational Book by Dan ArielyAuthor: Dan Ariely
Year of Publication: 2008

People usually think they are making smart, rational decisions when they are making choices. But according to Duke University professor Dan Ariely, that is not usually the case. In his book, Predictably Irrational, he explores the hidden forces that shape our decision-making.

Ariely starts with a simple premise: The decisions we make are not always rational. Often, they’re driven by emotions and biases that we’re not even aware of.

A great example to illustrate this would be to look at a coffee shop. The decision to buy a coffee might seem like a simple and rational choice. But when you take a closer look, you’ll realize that many hidden biases influence our decision.

Ariely explains how there are invisible forces that drive our decision-making. And they often lead us to make choices that are not in our best interest.

Some of these irrational drivers include social norms, sunk costs, anchoring, and loss aversion.

Ariely has a lot of research to back up what he’s saying and shares some pretty interesting stories from his own life and everyday experience to illustrate his points. In the end, he offers hope that we can learn to overcome our faults and make better decisions with the help of systems that take our irrationality into account.

5. Smart Choices

Smart Choices Decision Making BookAuthors: John S. Hammond, Ralph L. Keeney, and Howard Raiffa
Year of Publication: 1999

The decision-making process is a topic that has been studied extensively by academics and business professionals alike. And there are a lot of different methods out there for making decisions.

One popular method is called “smart choice.” It’s a decision-making process that was developed by three decision-making experts: John S. Hammond, Ralph L. Keeney, and Howard Raiffa.

The goal of the smart choice method is to help you make decisions that are both effective and efficient. In other words, it’s supposed to help you make the best possible decision with the resources you have available.

The smart choice process has 8 Elements

  • Problem – To make the best decision, you need to be clear about the problem you are trying to solve. You also need to be aware of how complex the problem is and avoid making assumptions or limiting your options.
  • Objectives – You should always have a goal in mind when making a decision. This will help you stay on track and achieve what you want. Make sure that your objectives reflect your interests, values, and concerns. This will help make sure that your decisions are in line with what you want to accomplish.
  • Alternatives – You have to choose from different courses of action. If you don’t have different alternatives, you won’t be able to make a decision. But have you considered all the alternatives or at least a wide range of them? Remember: your decision can be no better than your best alternative.
  • Consequences – Think about what could happen if you choose a particular alternative. How well does that alternative meet all of your objectives? Alternatives are tempting, but they often have serious consequences. Being honest about the consequences of each alternative will help you pick the one that best meets all your objectives.
  • Tradeoffs – You will need to make some tradeoffs when you are trying to meet multiple objectives. This is because they often conflict with each other. You can’t have everything, so you will need to choose what is most important to you. Look at the different alternatives and see which one meets the most of your objectives.
  • Uncertainty – When you are making a decision, it is important to think about what could happen in the future. You need to think about how likely it is that each thing will happen, and how bad the outcome would be if it did. This way, you can make a better decision.
  • Risk Tolerance – Think about how much risk you are willing to take. When making decisions, sometimes the outcome you want might not be the one that happens. Knowing how much risk you are willing to take will help you make better decisions because you will be more aware of the risks involved.
  • Linked Decisions – When making a decision, it’s important to think about how that choice will affect future decisions. Your goals for the future should influence the decision you make today. This is called a “linked decision.” The key to dealing with linked decisions is to deal with near-term issues first, while gathering information needed to decide the future. By taking steps that will let you learn as much as possible, you can make better choices, even in an uncertain world.

Psychological traps

There’s another category of errors called psychological traps. These are mental shortcuts that our brain takes to save time and energy. The problem is, that these mental shortcuts often lead us astray.

The Anchoring Trap:

When making a decision, the mind often gives more weight to the first information it receives. This is because it takes less effort to process. As a result, we often end up “anchoring” on that first piece of information and not considering other options.

The Sunk Trap:

There’s a tendency to throw good money after bad. This is because we have a hard time accepting that we’ve made a mistake. We often rationalize our decision by telling ourselves “we’ve already invested so much, we can’t stop now.”

Status Quo Trap:

We, humans, are creatures of habit. We like things to stay the same and resist change. This is because change can be scary and uncertain. As a result, we often stick with the status quo, even when it’s not in our best interest.

The Confirming-Evidence Trap:

When we’re presented with evidence that goes against our beliefs, we tend to discount it or explain it away. This is because it’s threatening to our worldview and the way we see ourselves. The confirming-evidence trap can affect where we go to find evidence and how we interpret the evidence we do find. This can lead us to give too much weight to information that supports our view and too little weight to information that conflicts with it.

The Recallability Trap:

People usually think about the chances of something happening based on their past experiences. Sometimes, people are influenced by how dramatic an event is. This can be a problem because sometimes we remember these events more clearly than others. People might also be influenced by things that have happened to them in their own life, which can distort their thinking.

The Outguessing Randomness Trap:

We often think we can see patterns in random events. This is because our brains are wired to look for patterns. The problem is, that sometimes these patterns don’t exist. We might see a pattern where there is none, or we might miss a pattern that is there.

Summary

Making decisions can be hard for a plethora of reasons. You might be presented with too many options, you might be considering the future, or you might be worried about making a mistake. However, by understanding some of the common traps that people fall into when making decisions, you can avoid them and make better choices.

The best books for decision-making are those that address the specific problems of decision paralysis, linked decisions, and psychological traps. These books can help you become a better project manager by teaching you how to make better decisions and avoid common traps.

These are just a few of the many great books out there on decision-making. You can’t go wrong with any of them, but hopefully, this list will get you started on your journey to becoming a better decision-maker. Thanks for reading!

Who Else Wants Results? The Rich Reward of Outcome-Based Project Management

Outcome-Based Project Management

It’s so exciting to win a big project. You’re as pleased as punch that the client has picked you to be the project manager, and the team is full of positive anticipated outcomes.

However, as you look around the office, you may see outdated systems, software that’s full of glitches or a culture that values individual performance over team collaboration. And it leaves you anxious, wondering if you can please the client at all. A dissatisfied client means no repeat service, and may also make it harder to find additional projects!

Conversely, a company focused on outcomes has streamlined systems and a robust, collaborative company culture. This draws clients in, and keeps them coming back for more! How is this achieved? Let’s look at some key components of outcome-based project management.

Build a Close Relationship With the Client

1. Build a Close Relationship With the Client

It’s easy to think the successful completion of a project means fulfilling a set of requirements. However, a team’s real objective is satisfying the client. This means understanding the client’s problems or concerns, knowing how he or she hopes to solve them and then delivering on them.

Requirements are bound to change over the course of a project, particularly when it’s slated to last longer than a year. Technology even changes over the span of a long-term project. However, the client’s needs remain constant throughout.

Delivering the client a successful project translates directly into success for you. Oftentimes it means repeat business. Or at the very least, they’ll spread the word about you, and a good professional reputation is what it’s all about.

And so at the beginning of any project, sit down with the client and get to know them. Understand what they’re hoping you’ll achieve, and together explore any known unknowns, and how the project might change over its duration.

Building this relationship ensures you’ll stay focused on the end goal, through all of a project’s twists and turns.

Strong Foundation

2. Lay a Strong Foundation

Laying a thoughtful and sensible foundation at the beginning of a project is a key component of outcome-based project management. It establishes norms which sway a project’s outcome.

Take, for example, communication. It’s critical to set guidelines and best practices around how the team interacts with one another, the stakeholders and the client.

When communication is scattered, with some people texting, others emailing and still others using the company software, it’s nearly impossible for everyone to keep abreast of what’s going on. Change orders are misunderstood or ignored entirely, leading to messy scenarios that nobody wants to clean up.

On the other hand, a company with clear protocol around communication allows everyone to be on the same page. Everyone reads and understands updates and changes, and old communications are easily pulled up for reference.

The same goes for establishing norms around things like weekly meetings and status updates. Setting things up at the start gets the project off on the right foot, and these systems carry the team through to a successful delivery.

Lasso the Team

3. Lasso the Team

Channeling and aligning a team effort is no small feat. So often, a project involves huge numbers of people, possibly scattered throughout the world, with conflicting schedules and agendas.

Moreover, a project is a journey into the unknown. All sorts of issues arise, requiring this scattered team to develop new skills, swarm to complete tasks and adapt to changing requirements.

A team that likes and trusts the project manager is more likely to overcome these conflicts, roll with the punches and adapt to change.

Although there’s nothing like inspiration to energize the team’s base, leadership isn’t singularly about delivering a rousing speech and calling it a day.

Effective leadership is practiced in the day-to-day. Developing a following is about communicating with team members continually, understanding what’s on their plate and having their backs.

A daily scrum is one helpful conduit for this sort of ongoing communication. Each morning, the team gathers to provide updates and identify blockers and impediments. This makes everyone feel heard and respected.

Hire a Consultant

4. Hire a Consultant

In his commencement address at Kenyan College, essayist David Foster Wallace made the point that a fish doesn’t know he’s in water. If you explain this to him, the fish has no idea what you’re talking about.

This notion is true of us all. A team and project manager completely immersed within the company cannot see its systems for what they are. The danger is that they may be completely oblivious to a culture that gets in the way of its own success! There may be no protocol around change orders, no parameters around scope creep, no internal systems of check and balances. These sorts of omissions can really lead a project awry, yet they don’t even know they’re there!

A second set of eyes brings visibility to areas where you may be blind. A good consultant takes a deep dive into your systems and processes. They’ve seen it all before, and spot inefficiencies and red flags in your systems right away, and make helpful recommendations to fix them.

A good coach or consultant clears away office dysfunction, allowing you to stay focused on the light at the end of the project’s tunnel, and work your way there.

Change the Culture

5. Change the Culture

Many organizations get caught up in a waterfall culture, with systems completely resistant to pivots and changes throughout a project. Others are immersed in a culture that rewards individual achievement, encouraging competition amongst employees rather than collaboration.

Both these cultures may well result in a deliverable that’s not at all what it might be.

Outcome-based project management leans heavily on a thriving company culture. This energizes a team and maximizes its potential for success.

Changing a culture first entails understanding the current ways of doing things: how is behavior incentivized, and who is getting promoted and for what reasons? The next step is identifying changes you’d like to see, and putting processes in place to achieve this. If it’s an increase in collaboration, then reward this behavior at meetings. Or celebrate wins rather than highlight failures.

At first, changing a culture may feel like swimming upstream. Most people are resistant to change, and want things to continue as they had been. But it’s well worth it to cut through red tape and build a healthy company culture. This fosters good morale, and it snowballs. Everyone notices, including all stakeholders and clients.

Conclusion

Managing a project is a master juggling act. It’s about rallying a team, keeping all stakeholders in the loop, anticipating the unknown and, most importantly, pleasing the client.

Staying focused on the light at the end of the tunnel is key to success in project management. This entails laying a good foundation at the onset and understanding the client and their concerns, inside and out.

A sophisticated software system is integral to outcome-based project management. Teamly, the all-in-one project management software, plays a central role in bringing remote teams together. We make it possible to have all the key information in one place, readily accessible to all team members. Check us out today!

9 Mindfulness Books for Project Managers: Becoming Hyper Focused & Effective.

Mindfulness Books

Mindfulness, it’s a word that’s been cropping up more and more lately. You see it on bumper stickers, in self-help books, and even in the business section of your local bookstore.

Mindfulness is about being present in the moment and being aware of your thoughts, feelings, and sensations. It’s about living in the present instead of being caught up in the past or worrying about the future.

So, what does mindfulness have to do with project management? Well, as it turns out, a lot.

Mindfulness can help you:

  • Focus: As a project manager, you’re constantly being pulled in a million different directions. There are deadlines to meet, emails to answer, and meetings to attend. It can be difficult to stay focused on the task at hand. Mindfulness can help you stay present and focused on the task at hand. When you’re mindful, you’re not thinking about the million other things you have to do. You’re not worrying about the future or dwelling on the past. You’re simply focused on the present moment. This focus can help you stay calm and collected under pressure, which is a valuable skill for any project manager.
  • Reduce stress: Mindfulness can help you reduce stress by teaching you how to focus on the present moment. When you’re focused on the present, you’re not worrying about the future or dwelling on the past. This focus can help you stay calm and collected under pressure, which is a valuable skill for any project manager.I
  • Make better decisions: One of the most important aspects of project management is making decisions. You have to be able to weigh the pros and cons of each option and make a decision that’s in the best interest of the project. This can be difficult to do when you’re feeling stressed or overwhelmed. Mindfulness can help you clear your mind and focus on the task at hand. This clarity can help you make better, more informed decisions.
  • Promote creativity: If you want to be a successful project manager, you need to be able to think outside the box. Mindfulness can help you tap into your creative side and come up with new and innovative solutions to problems.

If you’re looking to add mindfulness to your project management toolbox, here are 9 books that can help you get started.

1. “Mindsight”

Mindsight Book on Mindfulness

Author: Daniel J. Siegel
Year of publication: 2010

About the author

Dr. Daniel J. Siegel is a prolific writer and teacher in the field of mindfulness. He is a clinical professor of psychiatry at the UCLA School of Medicine and the co-founder of the Mindsight Institute.

Book Content

Dr. Dan Siegel, a UCLA faculty member and renowned neuropsychologist, coined the term “mindsight” to describe our human capacity to perceive the mind of the self and others. It is a powerful lens through which we may more clearly comprehend our inner lives, integrate the brain, and improve our connections with others.

Mindsight is a type of concentrated attention that allows us to see the inner workings of our minds. It aids in the shedding of established behaviors and conditioned responses. It allows us to “name and tame” our emotions rather than being overcome by them.

2. “Awareness”

Awareness Book on Mindfulness

Author: Anthony de Mello
Year of publication: 1987

About the author

Anthony de Mello was a Jesuit priest and psychotherapist who wrote several books on mindfulness, including “Awareness” and “The Way to Love”. He offers a unique perspective on mindfulness, and his books are filled with stories and insights that can help readers to achieve a greater understanding of themselves.

Book Content

In Awareness by Anthony De Mello, you learn how to live a more fulfilling life. You learn that you have been viewing reality through filters that were created from your earliest childhood experiences. These filters cause you to feel negative emotions without knowing why.

However, if you change your perspective by gaining insight into the illusions you have created, then you can detach yourself from the negative emotions that come from events, actions, words, and labels. This detachment allows you to live in a state of mind that is not affected by the negative things in life.

He says there are four steps to gaining this detachment:

  1. Notice the negative emotions that you feel.
  2. Understand that these emotions are coming from your own thoughts and beliefs, not from reality itself.
  3. Don’t identify with the thoughts and beliefs that are causing the negative emotions.
  4. Change comes by observing things as they are, not by trying to change them.

3. “Radical Acceptance”

Radical Acceptance

Author: Tara Brach
Year of publication: 2003

About the author

Tara Brach is a psychologist and author who specializes in mindfulness-based therapies. She is the founder of the Insight Meditation Community of Washington, DC, and she has taught meditation for over 30 years.

Book Content

In “Radical Acceptance”, Tara Brach paints a picture where society is living in a state of “unworthiness”. We are constantly berating ourselves for not being good enough, and we feel that we need to do more to be accepted.

She argues that the root of our suffering is our unwillingness to accept ourselves as we are. We judge ourselves harshly, and we compare ourselves to others. We try to control our thoughts and emotions, but this only leads to more suffering.

Brach offers a different way of living—one where we accept ourselves completely, even our flaws and imperfections. This doesn’t mean that we become complacent; rather, it means that we are kinder to ourselves and we allow ourselves to be vulnerable.

When we radically accept ourselves, we can also radically accept others. We can see them as they are, without judgment or comparison. This leads to more compassionate and fulfilling relationships.

4. “The Power of Now”

The Power of Now Book on Mindfulness

Author: Eckhart Tolle
Year of publication: 1997

About the author

Eckhart Tolle is a spiritual teacher and author who has made a name for himself in the self-help world. His most famous book, “The Power of Now”, has sold over two million copies and has been translated into over 30 languages.

Book Content

In “The Power of Now”, Eckhart Tolle teaches readers how to live in the present moment. He argues that our lives are consumed by past thoughts and future worries, and this prevents us from fully experiencing the present.

Tolle offers a different way of living—one where we are aware of the present moment and focus on the here and now. This doesn’t mean that we ignore our past or our future; rather, it means that we live in the present and we let go of our attachment to the past and future.

When we live in the present, we are more mindful of our thoughts and emotions, and we can make better decisions. We are also more connected to our surroundings, and we can enjoy life more fully.

5. “The Miracle of Mindfulness”

The Miracle of Mindfulness Book

Author: Thich Nhat Hanh
Year of publication:1975

About the author

As a Buddhist monk, Thich Nhat Hanh has devoted his life to peace and social justice. He is the founder of the Plum Village meditation community in France, and he has written over 100 books on mindfulness, including “The Miracle of Mindfulness”. He is most known for his endorsement of nonviolent resistance during the Vietnam War. In 1967, he was nominated for the Nobel Peace Prize by Martin Luther King Jr.

Book Content

In this clear practical guide, Zen master, Thich Nhat Hanh shares his simple techniques for cultivating mindfulness. Through gentle anecdotes and practical exercises, you will learn how to be more present in each moment and awaken to the beauty of life around you. No matter how small or big the task at hand may seem, you can use these techniques to work toward greater self-understanding and peace.

This book is already considered a classic, praised for its warm and lightly amusing style. Through mindful speaking, acting, working, and participating in the world, it advocates for the extension of meditation into action.

It contains seven short chapters that introduce mindfulness meditation, as well as one long chapter with exercises to get you started and serve as a guide for future practice.

6. “Mindfulness for Beginners”

Mindfulness for Beginners Book

Author: Jon Kabat-Zinn
Year of publication: 2005

About the author

Perhaps best known for his work at the University of Massachusetts Medical School, where he created the Stress Reduction Clinic and the Mindfulness-Based Stress Reduction (MBSR) program, Jon Kabat-Zinn is a leader in the field of mindfulness. He has written several books on the topic, including “Wherever You Go, There You Are”.

Book Content

In this book, you will learn how to use mindfulness to reduce stress, ease anxiety and depression, and cope with chronic pain. You will also learn how to be more present in your everyday life and find greater satisfaction in your work and relationships.

With easy-to-understand instructions and guidance, Jon Kabat-Zinn shows you how to use mindfulness to achieve a healthy mind and body. He also includes several exercises and meditations that you can do on your own or with a group.

“Mindfulness for Beginners” invites you to discover the joy of living in the present moment, and how you can use mindfulness to create a more peaceful and fulfilling life.

7. “Start Where You Are: A Guide to Compassionate Living”

Start Where You Are A Guide to Compassionate Living Book

Author: Pema Chödrön
Year of publication: 2002

About the author

Pema Chödrön is a Buddhist nun, teacher, and best-selling author who has written over 20 books on topics such as Buddhism, meditation, fearlessness, and compassion. She is a teacher at Gampo Abbey in Nova Scotia, Canada, and the first American to be ordained as a Tibetan Buddhist nun.

Book Content

In this book, Pema Chödrön shows you how to use mindfulness and compassion to transform your life. She provides simple yet powerful teachings that you can use to deal with difficult times, work with your emotions, and find true happiness.

Pema Chödrön also offers guidance on how to develop a compassionate attitude toward yourself and others. With her down-to-earth approach, she shows you how you can start where you are and make positive changes in your life.

“Start Where You Are” is an invaluable guide for anyone who wants to improve their life and relationships. It is also a perfect introduction to the teachings of Pema Chödrön.

8. “Altered Traits”

Altered Traits Book on Mindfulness

Authors: Daniel Goleman & Richard J. Davidson
Year of publication: 2017

About the authors

Daniel Goleman is a best-selling author and psychologist who has written extensively on intelligence, emotions, and leadership. He is also the co-founder of the Collaborative for Academic, Social, and Emotional Learning (CASEL).

Richard J. Davidson is a professor of psychology and psychiatry at the University of Wisconsin-Madison. He is the founder of the Center for Healthy Minds and has written over 300 scientific articles on the topic of mindfulness.

Book Content

In “Altered Traits,” Daniel Goleman and Richard J. Davidson explore the science of mindfulness and how it can be used to improve your health, well-being, and performance. This book brings a lot of clarity to what the newer research is showing about mindfulness meditation.

Goleman and Davidson reveal their research findings on the benefits of mindfulness, including how it can help you reduce stress, increase focus, and boost your immune system. They also dispel some of the myths about mindfulness and show you how you can use it to live a happier and more productive life.

“Altered Traits” is an essential guide for opening up to anyone who wants to learn how to practice mindfulness based on the most up-to-date scientific research. This book carries the power of transformation and can surely help you live a more fulfilling life.

9. “10% Happier”

10% Happier Book by Dan Harris

Author: Dan Harris
Year of publication: 2014

About the author

Dan Harris is a news anchor for ABC News and the co-anchor of Nightline. He is also the host of the 10% Happier podcast, which is about his journey from being a skeptic to becoming a mindfulness meditation teacher.

Book Content

“10% Happier” is about Dan Harris’ journey from being a skeptic to becoming a mindfulness meditation practitioner. He candidly shares his struggles with anxiety and how mindfulness has helped him overcome them.

This book was birthed out of an on-air panic attack that Harris had while reading the news. It led him on a quest to find out what was wrong with him and how he could fix it. This eventually led him to mindfulness meditation.

In “10% Happier”, Harris explores the science of happiness and how mindfulness can help you find it. He provides an accessible and down-to-earth introduction to mindfulness meditation. He also includes helpful tips on how you can start your practice.

This book is perfect for anyone who wants to learn about mindfulness and how it can help you lead a happier and more fulfilling life. It is also a great read for skeptics who need a little convincing that mindfulness is worth their time.

Mindfulness for Project Managers

Putting it all together: Making mindfulness work for project managers

If you’re looking to incorporate mindfulness into your project management practice, here are some tips to get you started:

  • Make time for daily mindfulness practice, even if it’s just 10 minutes. You can do this first thing in the morning or during your lunch break.
  • Set aside time each week to reflect on your progress and challenges. This will help you become more aware of your thoughts and emotions, and how they affect your work.
  • Use a journal to track your thoughts and feelings. This will help you notice patterns and areas where you need to focus your attention.
  • Be patient with yourself and don’t expect miracles overnight. Mindfulness takes time and practice to master.
  • Start small and build up gradually. If you try to do too much at once, you’ll likely get overwhelmed and give up.

Conclusion

Mindfulness practices have many proven benefits that can help you in all areas of your life, including project management. If you’re looking to improve your focus, reduce stress, and make better decisions, mindfulness is a great place to start.

Mindfulness books can help inspire you to start your practice or provide you with guidance and tips on how to make mindfulness work for you. If you’re ready to get started on your journey to a more mindful life, pick up one of these books and get started today.

Scaling up your team? How to know when to hire more employees.

When to hire more employees

You may be at a point where you need to hire more employees. You know this because your business is growing and you can’t keep up with the demand yourself. But how do you know when it’s time to make that leap?

Hiring new employees is an important decision that should not be taken lightly. If you wait too long to add more staff, your company may suffer financially and there could be unfinished work building up as a result.

Bring On More Help

Bring On More Help: 9 Signs It’s Time

Here are nine signs that will let you know it’s time to bring on more help:

1) Your team overtime increases.

If you find your team’s working more hours than ever, it may be a sign that you need to hire additional staff. Working too much can lead to burnout, which will negatively affect both your personal and professional life.

Check how much overtime your employees clock and how they have changed in recent months. The fact that employees work overtime more often indicates a higher cost of hiring a larger staff. You can take into account employee morale as long as working overtime increases the stress on staff.

2) Your business experiences strong growth.

You may want to consider hiring new employees as soon as you have an accurate accounting system. Examine the revenue of your business. Having steadily increased revenues over several months indicates you have an efficient and effective workforce for achieving growth. If your business needs to grow faster, you need to hire more employees.

3) You can’t keep up with customer demand.

Mistakes happen, it should be expected, but if you find that your work is constantly full of mistakes, it could be a sign that you’re overworked. When fatigue sets in, it’s difficult to maintain the same level of quality you once had.

If you’re finding it difficult to maintain customer satisfaction, it may be time to start hiring new employees. Your current staff may not be able to handle the increase in work, or they may need more help to complete tasks efficiently.

You are saying no to new clients

4) You’re saying “no” to new clients.

If you’re constantly having to turn away new clients because you can’t take them on, it may be time to start thinking about hiring more staff. By saying “no” to new business, you’re essentially leaving money on the table.

5) New skills are needed

If you want to expand or improve your service offerings, you need to consider the experience and expertise of current employees. If the new product or service you want to offer does not meet your existing staff skillset, you need to think about hiring someone with the necessary skills.

6) Your customer service suffers.

If you’re providing a service, it’s important to maintain a high level of customer service. If you find that your customers are unhappy with the level of service they’re receiving, it may be time to add more staff.

7) You can’t take on any new projects.

If you’re already working on several projects and can’t take on any new ones, it may be necessary to hire more employees. By not being able to take on new projects, you’re missing out on potential revenue.

So, you’ll need to assess the capabilities of your current staff to determine if they’re able to take on additional work. If not, then it may be time to start looking for new employees. The best way to assess your staff’s capacity is to see if your employees are working at full capacity. If they’re not, then it may be necessary to hire more staff.

8) You’re working on tasks that are outside of your skill set.

If you find yourself doing tasks that are outside of your skillset, it may be time to hire someone qualified to do those tasks. This will free up your time so that you can focus on other aspects of the business.

9) You’re not taking any vacations.

If you can’t remember the last time you took a vacation, it’s time to start scaling up your team. Everyone needs a break every once in a while, and if you’re not taking any time off, it will eventually catch up to you.

Audit your process and people

Before you hire: Audit your process and people.

To audit means to “examine closely for accuracy or perfection.” This can be done in two ways: taking a close look at your processes and taking a close look at your people.

You want to start by examining your processes because this will give you an idea of where inefficiencies exist and where improvements can be made. Your process includes everything from the way you onboard new clients to how you deliver your product or service.

After you’ve looked at your processes, it’s time to take a close look at your people. This includes both your current employees, yourself, and even your company culture. You want to make sure that everyone is working as efficiently as possible and that there aren’t any bottlenecks.

You also want to make sure that you’re not the bottleneck. As the owner or manager, you should be delegating as much as possible so that you’re not bogged down with work.

Determine your biggest hiring needs.

Once you’ve audited your process and people, it’s time to determine your biggest hiring needs. This will help you figure out what positions you need to fill and how many employees you need to hire.

To do this, start by making a list of all the tasks that need to be done for your business to run smoothly. Then, categorize these tasks by level of importance. The most important tasks should be given to your current employees or outsourced.

The less important tasks can be delegated to new hires. For example, if you own a marketing agency, your most important task is probably creating campaigns for your clients. This is something that should be given to your current employees or outsourced.

Less important tasks, such as scheduling social media posts, can be delegated to new hires.

Recruiting Efforts

Make recruiting efforts targeted and efficient.

Once you’ve determined your biggest hiring needs, it’s time to start recruiting. The first step is to create a targeted and efficient recruiting strategy.

To do this, start by identifying the role you want to fill and the type of person you’re looking for. Are you looking for an expert in a specific field or someone with a certain set of skills?

Then, create a job posting that accurately reflects the role you’re trying to fill. Be sure to include all the necessary information, such as the job title, duties, and required skills.

Once you’ve created your job posting, it’s time to start promoting it. You can do this by posting it on your website, social media channels, and job boards.

Too many employees

How do you know if you have too many employees?

It’s also important to note that there is such a thing as having too many employees. If you find that you’re constantly training new employees or that your turnover rate is high, it may be time to scale back your team.

Here are five signs that you may have too many employees:

  1. Overtime decreases – If you find that your employees are working less overtime, it may be a sign that you have too many staff. When there is a surplus of labor, employees will work fewer hours because they know there are others who can pick up the slack.
  2. Productivity decreases – If you find that your employees are less productive, it may be a sign that you have too many staff. When there is a surplus of labor, employees will be less motivated to work because they know there are others who can do the job.
  3. Quality decreases – If you find that the quality of your product or service has decreased, it may be a sign that you have too many staff. When there is a surplus of labor, employees will be less motivated to produce a high-quality product or service because they know there are others who can do the job.
  4. Morale decreases – If you find that employee morale has decreased, it may be a sign that you have too many staff. When there is a surplus of labor, employees will be less motivated to work because they know there are others who can do the job.
  5. Profits decrease – If you find that your profits have decreased, it may be a sign that you have too many staff. When there is a surplus of labor, employees will be less motivated to work because they know there are others who can do the job.

Summary

Every business has its own unique hiring needs. It also can be difficult to determine the best time to expand your team. However, by following the tips in this article, you can make sure that you hire the right employees at the right time. And, as a result, you’ll be able to take your business to the next level.

Adios W-2, Hello 1099: How Contingent Employees Are Changing the Workforce

Contingent Workers

We’ve all watched the media cover natural disasters. Whether it’s a flood, a severe storm, or a hurricane blowing in from the coast, the coverage always includes an image of a pundit standing under an umbrella and holding a microphone to her face as gusts of wind tousle her styled hair. Then the camera cuts to images of cars completely submerged in water, people wading through their front yards and shelters full of families who’ve fled their homes to higher ground.

One image these cameras never capture, however, are the panicked insurance companies, racing just as feverishly to hire hundreds of temporary workers so they can process the flood of insurance claims about to deluge their office.
Temporary or contingent workers have an indispensable role in the workforce. Whether seasonal or long-term, core or non-core, in a very real way they’re keeping the economy afloat.

And even if you’re not sure just what a contingent worker means, you’ve probably looked out your office window, sipping your morning coffee, and sensed that something’s percolating, and that it has been for some time.

Why are we hearing more and more about the “gig economy”? What is a contingent employee? Who are these people who say they “freelance”? What are they doing all day?

There’s all sorts of jobs, professions, roles and titles that weren’t there before. What is this new landscape we’re entering into, as traditional career and job models recede behind us?

Whether it’s described as “gig,” “contingent” or “temporary” work, no one can deny that we’re surrounded by this new craze. Yet for many it’s still a great unknown. Let’s put some framework around this emerging landscape, by defining just what a contingent employee is, looking at some examples and exploring some issues surrounding this emerging phenomenon.

What Is a Contingent Worker

What Is a Contingent Worker?

A variety of roles and titles fall under the label of “contingent worker,” and they cannot be fully defined with the same language. However, it’s accurate to define all contingent work as temporary or contract work. Often it’s part-time.

The litany of titles that fall under the umbrella of “contingent employee” is long indeed. It includes: freelancer, gig worker, contractor, independent contractor, outsource worker, temporary agency staffing worker, agency worker, dispatch worker, day-rate worker, intern, payee, outsourced employee, professional services, co-op and, for Google exclusively, TVCs (temps, vendors, contractors).

Whew! That’s a whole lot of roles and classifications. To make it simpler, contingent work breaks down into four distinct categories, outlined below.

Contractor

Organizations hire contractors when they need to pivot and augment staff on a dime. Also known as temporary workers, contractors are given a badge and equipment and assigned to a specific project.

Contractors are hired for seasonal work, or when an influx of work necessitates more employees. For example, in the scenario mentioned above, an insurance company hires contractors to process claims immediately following a natural disaster. Once the assignment is complete, they’re relinquished from duty.

Independent Contractor

Also known as freelancers, gig workers or payees, independent contractors (ICs) are essentially running their own business while working within another organization.

ICs encompass all sorts of professions, from writers, to coders, to hair stylists to make-up artists. Their business can include up to five employees.

Legislation such as California’s Assembly Bill 5 (AB5) and the United Kingdom’s IR35 specifically address this category of contingent workers.

Consultants

Consultants are subject matter experts who provide professional services to an organization. They’re more like vendors than employees, and so they’re solicited rather than interviewed and hired. Consultants come into organization to help with a specific task with a clear time frame and price tag.

Consultants provide a range of services, including audit, tax and legal advice. Many marketing companies subsist entirely on consulting work. They’re hired to develop a marketing plan and strategy, and once it’s up and running, they’re onto the next one.

Outsourced Employee

Outsourced employees are also subject matter experts, just like consultants. However, they’re evergreen, meaning they remain with the same organization for an indefinite period of time.

Outsourced employees may be core, meaning they provide a service essential to the business, such as quality assurance. Or they may be non-core, meaning their service isn’t essential to the bottom line. This includes services such as security, cafeteria work and lawn care.

And so these are the four main classifications of contingent workers. Each category has various compliance and tax laws specific to it alone, which we’ll discuss later. For now, let’s explore why the segment of contingent workers has grown at the same time that the segment of long-term employees has shrunk.

Why Is the Contingent Workforce Growing

Why Is the Contingent Workforce Growing?

From one angle, “contingent worker” connotes images of bliss. Freelancers can sleep until 10 am and start work in their pajamas, hit the slopes or the fairway on a weekday afternoon and even take several months off in the middle of the year to travel the world.

Another angle conjures up starkly different images, not unlike those from the movie Taxi Driver. They’re images of gig workers with bloodshot eyes, shuttling people around and making deliveries into the wee hours of the morning, earning so little they can’t afford even a few days of maternity leave.

Contingent work is a broad field, and it’s safe to say there’s a lot of truth to each of these extremes. And regardless of the slant, contingent work is definitely here, and here to stay.

Gig Economy Statistics

In recent years, the number of gig workers in the United States has increased by 80%, from 43 million to 78 million! Many other countries have experienced similar growth, and within a variety of services, including meal delivery, household services and remote digital online tasks.

It’s estimated that in this upcoming decade, more than half the workforce will be made up of contingent workers!

The Controversy

This increase has entailed a fair share of conflict and growing pains. Executives at the rideshare company Lyft created a ruckus when they celebrated the news that an employee was en route to the hospital to give birth, but still set aside enough time to give someone a ride. Presumably, she couldn’t afford even a few hours away from the minimum-wage job they’d provided her, and this pleased them.

Outcries have reached the ears of politicians the world over, and in limited cases they’ve brought about reform. Legislation such as AB5 in California and IR35 in the United Kingdom force companies to treat most ICs like regular employees, providing them benefits such as health care and paid time off.

A Generational Tendency

In some cases, the workforce itself is pushing for this transition to temporary work. Both Millennials and Generation Z (people born after 1981) value work-life balance and independence in the workplace.

For example, if a company expects a millennial mamma to hire a sitter in order to show up for a meeting she could just as easily participate in from home, they’re probably going to listen to her say “sayonara” as she moves on to work environments that offer more flexibility.

According to Purdue research, even Generation Xers, older than Millennials by a decade or so, won’t stick around with an employer who doesn’t meet their needs.

The Great Resignation

The increase in contingent workers has been accelerated by the Great Resignation of 2021 and 2022, where as much as 3% of the workforce resigned in the months of December, November and the following March alone; over 4.5 million in each month. Many left difficult working situations in search of greater flexibility with contingent positions.

Chicken or Egg?

And so who “started” this trend of a growing contingent workforce? Is the demand coming from the employees or the businesses? As each side benefits, the answer is probably a little of both. For many reasons, contingent work makes sense both for companies and individuals alike.

Let’s look a little more closely at some of these benefits. And a few of the downsides as well.

Who Benefits from Contingent Employees

Who Benefits from Contingent Employees?

For most of us, the notion of working with the same company for decades (and raking in a tidy pension) is a fantasy. Many businesses nowadays simply cannot sustain a team of long-term employees. And at the same time, employees want to determine where they work, who they work for and how long their assignments last.

And so is contingent work a win-win on both sides? Let’s look at how temporary work benefits both companies and the people working for them.

Pros and Cons for Businesses

On the plus side, a contingent work model allows a company access to a broad range of talented individuals, with the leeway to pay them only for a stretch of time. For a small business with tight margins, this makes a whole lot of practical sense.

Plus, contingent workers may well perform at a higher level than W-2 employees. Whereas a W-2 employee is given some slack for sloppy work, a contingent employee isn’t. He must prove himself right out of the gate, or else risk being fired and given a bad review.

On the downside, these contingent workers generally don’t have the company or brand loyalty of a long-term employee. And they can’t be familiarized with every aspect of the company right off the bat, so the scope of what they’re able to do is limited.

Pros and Cons for Employees

Many contingent employees are living the dream. They work for themselves, determine their own hours and never leave the comfort of their home. Plus, they don’t go through the lugubrious hiring process W-2 workers endure, nor do they sit through yearly evaluations and performance reviews.

On the downside, however, they receive none of the benefits of W-2 employees, such as health insurance and 401K matching. They don’t receive any perks or product discounts. And hardest of all, contingent workers have no paid vacation or maternity leave. If they want to see money hitting their checking account at the end of summer, they have to work over Labor Day weekend, when everyone else is out riding jet skis, camping and eating hot dogs.

As it turns out, plenty of contingent workers are able to palate the sour along with the sweet–so much so that it’s shifting the culture within the workforce. Let’s look at how this trend toward a contingent workforce has impacted the traditional work environment.

Meld the Contingent Workforce With a Traditional Workplace

How to Meld the Contingent Workforce With a Traditional Workplace

Contingent work looks a lot different from the traditional model of workers staying with the same company year in and year out. And so an influx of contingent workers poses all sorts of challenges. How does a CEO develop an integrated company culture around a workforce that’s constantly changing? And how does human resources establish policies for a variety of positions, each with its own tax and compliance laws?

A Cohesive Workplace Culture

In a traditional work environment where year round employees show up at 8 and leave at 5, year round, a temporary worker who works part-time and is only around for a couple of weeks stands out like a sore thumb. She isn’t included in office birthday celebrations and, even if her stint occurs at the end of the year, receives no invitation to the holiday party.

However, as the contingent workforce begins to consume larger and even larger slices of the employee pie, this paradigm doesn’t make a whole lot of sense. How can a company have a healthy culture when a good 40% of its workforce is treated like an outsider?

And so more and more, leaders shy away from dividing employees into silos of “permanent” and “contingent,” with the implication being one is favored above the other. Rather, everyone is regarded as an equal part of the total workforce. Anyone who adds value to the company is valued in turn.

This attitude is reflected in onboarding processes, where contingent workers are warmly welcomed and brought up to speed on the company brand and mission, and even offered the same perks as permanent, long-term employees.

A Process for Each and Every Role

A Process for Each and Every Role

At the same time as companies work to meld contingent and regular employees into one large blended family, they are scrambling to establish processes within a workforce that’s looking more and more complicated and disparate.

Human Resources takes a completely different approach to finding, hiring, managing and off boarding permanent employees as it does contingent workers.

And although from a simplicity standpoint, it’s tempting to label all contingent workers as “Non-Employees” and be done with it, unfortunately with respect to taxes and compliance, this just doesn’t fly. Each classification of contingent employees (ICs, contractors, consultants and outsourced employees) has its own set of rules around compliance, pay and taxes.

Many companies have found a middle ground between wanting simple processes and fulfilling all compliance requirements for each classification. Google, for example, has come up with the job role “TVC,” which encompasses temps, vendors, and contractors at the same time.

A Similar Objective

Compliance work has created porous walls within the workforce, with many exits and portals. People come in and through them with greater ease and regularity than they ever have in the past. This has upset traditional workplace models and processes in so many ways.

However, the overall objective, from a leadership point of view, is still the same. It is to maximize the value each individual offers to the company. The North Star they’re all aiming for is to have her working in a “flow” state, where her talent and expertise is aligned with the company mission.

Conclusion

Contingent work has blurred some lines for sure. Although companies are still out to hire top talent and increase their bottom line, their methods for achieving these ends have changed. Rather than hire someone full time, more and more often companies choose to recruit top talent for shorter “gig” assignments.

The cause for this shift, in part, is because employees have demanded it. Rather than working for “the man,” they want to be working for themselves and determining their own lifestyle. Contingent employees work in every industry, under a variety of titles and classifications.

Accommodating for this shift in the workplace requires agility from businesses and employees as well. It’s forced companies to shift away from traditional work paradigms and adapt to new ones.

Streamlining processes is part and parcel to adjusting to these changes. Teamly is a project management software that offers a sophisticated array of tools for remote teams, from time tracking to voice messaging to group meetings. With our simple, intuitive software, onboarding and payment processing is a breeze. With Teamly, it’s easy to hire contingent workers and keep them happy. Sign up for our complimentary services today!